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WooCommerce Plugin installed but won't activate

This topic has 4 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp

george_dudding

Participant

September 1, 2016 at 15:46

I installed the WooCommerce plugin, but after clicking activate, it goes to a blank grey screen with no information on, when refreshed it returns to normal but without the plugin activated.

Please, contact administrator
for this information.

#138602 Copied

3 Answers

Eva Kemp

Support staff

September 1, 2016 at 16:09

Hello,

Please provide FTP credentials in Private Content.

Regards,
Eva Kemp.

#138611 Copied

george_dudding

Participant

September 1, 2016 at 16:16

.

Please, contact administrator
for this information.

#138612 Copied

Eva Kemp

Support staff

September 1, 2016 at 18:57

Hello,

You’re using old WordPress version that WooCommerce no longer supports.
Please update WordPress and then activate the plugin.
Create a back up at first.

Regards,
Eva Kemp.

#138625 Copied
Tagged: activate, installed, plugin, woocommerce, woocommerce templates, wordpress
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