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WOOCOMMERCE POINTS AND REWARDS - by area7567

This topic has 13 replies, 2 voices, and was last updated 5 years, 3 months ago ago by Olga Barlow

area7567

Participant

July 26, 2019 at 19:15

After using the WOOCOMMERCE POINTS AND REWARDS plugin, the point discount button will disappear on the mobile version of the checkout screen. As long as the screen width is below 480px, the button will disappear. How can I modify it?

#217817 Copied Theme version: new WooCommerce version: new

12 Answers

area7567

Participant

July 27, 2019 at 06:04

Using other themes will not have this problem, it will appear after applying Xstore!

Please contact administrator
for this information.

#217826 Copied

Olga Barlow

Support staff

July 27, 2019 at 11:48

Hello,

Provide us with link to your site and WP Dashboard access to check and help you.

Regards

#217833 Copied

area7567

Participant

July 27, 2019 at 16:54

thank you very much.
Need to open an administrator account for you?

Please contact administrator
for this information.

#217841 Copied

Olga Barlow

Support staff

July 29, 2019 at 08:11

Hello,

Yes, we need admin permission to account to be able to check all the settings. Also, provide link to the product that has that system. At this moment I don’t see any additional string even on the desktop http://prntscr.com/olcngb
Waiting for link to product and username+pass to proceed.

Regards

#217857 Copied

area7567

Participant

July 29, 2019 at 15:59

You need to log in to the member to get the points and use it to appear. Thank you again!

Please contact administrator
for this information.

#217946 Copied

Olga Barlow

Support staff

July 29, 2019 at 16:18

Hello,

Sorry, it does not work http://prntscr.com/olk7yy

Regards

#217949 Copied

area7567

Participant

July 29, 2019 at 20:18

I’m sorry, I have already set the account password, you can try it again, thank you.

Please contact administrator
for this information.

#217971 Copied

Olga Barlow

Support staff

July 30, 2019 at 08:02

Hello,

We have checked the checkout page and don’t see with points message https://prnt.sc/oluaa8
Could you, please, provide screenshots of the problem and describe in more details what exactly is missing?

Regards

#217987 Copied

area7567

Participant

July 30, 2019 at 12:03

Here for your reference, thank you → https://prnt.sc/oly1ki

#218056 Copied
Olga Barlow

Support staff

July 30, 2019 at 14:28
Hello,

We have added the following code to Theme Options > Custom CSS to fix the issue:
```
.woocommerce-message .button, .woocommerce-error .button, .woocommerce-info .button {
    display: block;
    float: left;
    margin-left: 0;
}
```
Regards
#218061 Copied
area7567

Participant

July 30, 2019 at 18:24

Thanks a lot! It´s ok now！！

#218085 Copied

Olga Barlow

Support staff

July 31, 2019 at 06:17

Hello,

You are welcome.

Regards

#218096 Copied
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