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Woocommerce prices showing differently on phone and desktop

This topic has 4 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Rose Tyler

  • Avatar: shweta
    shweta
    Participant
    June 23, 2020 at 13:17

    Hi

    The prices of my products are showing differently on phone and laptop
    I have entered the prices originally.. they include GST (goods and services tax)

    on desktop its showing correctly but on phone it is showing without the tax

    that is on desktop its showing price Rs. 150 but on phone its showing Rs. 133 for the same.

    Suddenly this has happened and customers are confused. Please check and fix this!

    Please, contact administrator
    for this information.
    #241810 Copied Theme version: 5
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 23, 2020 at 13:49

    Hello,

    How does it work with Storefront (default WC theme)?

    Regards

    #241823 Copied
    Avatar: shweta
    shweta
    Participant
    June 23, 2020 at 20:23

    I don’t understand your question

    #241874 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2020 at 10:18

    Tax functionality comes from WooCommerce plugin. You need to check how does it work with a default theme to find out if the problem relates to the theme, or you need to contact the support of WC. Go to Appearance > Themes > install and activate Storefront and check.

    Regards

    #241947 Copied
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