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Woocommerce product page dont have a lightbox

This topic has 4 replies, 2 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

zwf

Participant

May 9, 2016 at 08:00

hello
I have a shop and I like it a Lightbox when I click a product photo.
I have in the theme options. Enable lightbox for product images & enable slider for gallery images.
It just does not know how can I fix this?

#124650 Copied Theme version: 2.3 WooCommerce version: 2.4.10

3 Answers

Eva Kemp

Support staff

May 9, 2016 at 12:55

Hello,

Please provide FTP and WP admin credentials in Private Content.

Regards,
Eva Kemp.

#124679 Copied

zwf

Participant

May 9, 2016 at 15:27

This are the wp-admin credential and FTP

Please, contact administrator
for this information.

#124736 Copied

Eva Kemp

Support staff

May 9, 2016 at 16:08

Hello,

You’re using old theme and plugins versions.
Please update the theme to the latest version and Woocommerce as well.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#124746 Copied
Tagged: lightbox, product page, seo friendly, themes, woocommerce, wordpress
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