Return to previous page

Woocommerce Products Per Row - by dragonfra

This topic has 7 replies, 2 voices, and was last updated 2 years, 11 months ago ago by dragonfra

dragonfra

Participant

November 13, 2021 at 16:54

Hello why on the shop page when I go to customize -> woocommerce -> product catalog and Products Per Row I put 3 does not change I always see 4 products per row and I have set that the categories menu as default must be closed instead it appears to me open. instead when I click on each single category the products become 3 per row and the menu closes leaving only the selected category open how can i solve?

Please, contact administrator
for this information.

#308591 Copied Theme version: 8.0.9

6 Answers

Rose Tyler

Support staff

November 13, 2021 at 17:16

Hello,

Thanks for using our theme and for contacting us.
1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result.
2/ Do you have the same situation when a default theme, like Storefront, is activated on your site?

Regards

#308594 Copied

dragonfra

Participant

November 13, 2021 at 17:43

I tried to deactivate all the extra plugins but it doesn’t work anyway I sent you the accesses kindly you can take a look to shorten the times thanks

#308596 Copied

Rose Tyler

Support staff

November 14, 2021 at 08:32

Hello,

I can see a fatal error on your Home page. Provide temporary FTP access, so we can check more deeply and help. If you don’t know what is FTP then contact your hosting provider. They will give you access.

Regards

#308612 Copied

dragonfra

Participant

November 14, 2021 at 08:53

Hello
the fatal error in the home from me when I activate the storefront theme here are the ftp accesses
Thank you

Please contact administrator
for this information.

#308617 Copied

Rose Tyler

Support staff

November 14, 2021 at 09:54

Hello,

Clear cache and check your Shop page now.

Regards

#308620 Copied

dragonfra

Participant

November 14, 2021 at 10:04

Hello
perfect now everything works perfectly, thank you very much

#308621 Copied
Tagged: customization, layout, per row, products, templates, woocommerce, wordpress
Viewing 7 results - 1 through 7 (of 7 total)