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WooCommerce Review Submission Issue - by ysabeau

This topic has 5 replies, 3 voices, and was last updated 5 years, 7 months ago ago by Eva Kemp

  • Avatar: ysabeau
    ysabeau
    Participant
    April 12, 2019 at 04:16

    I chose the Lavender Spa theme for my website. I have triple checked the check marks for the enable reviews. I’ve gone through the woocommerce > settings > product > enable review. On the product pages the review submission form is not showing up and I’m not sure what else to do.

    #212319 Copied Theme version: Lavender Spa WooCommerce version: 3.5.7
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2019 at 07:10

    Hello,

    Please delete this code

    .comment-respond {
    display: none;
}

    from Theme Options > Custom CSS > Global custom CSS.

    Regards

    #212322 Copied
    Avatar: ysabeau
    ysabeau
    Participant
    April 13, 2019 at 04:02

    Hi! So I tried that, it still will not show the submission form for a review. The blog also does not have places for people to comment.

    thank you

    #212391 Copied
    Avatar: ysabeau
    ysabeau
    Participant
    April 13, 2019 at 09:55

    For some reason, the submission forms are suddenly working? I’m not sure what happened. But thank you so much for helping!

    #212393 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    April 13, 2019 at 10:15

    You are welcome. Feel free to contact us if you need any help.
    Regards

    #212394 Copied
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