Woocommerce save button issue with xstore-core plugin

This topic has 4 replies, 3 voices, and was last updated 2 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: Mohammed Madi
    Mohammed Madi
    Participant
    September 27, 2024 at 11:15

    Hi, when i make changes on Woocommerce, i cant save changes (I can’t press the save button). But when i deactivate Xstore-core plugin it work! i installed the last version from 8theme website & replaced the old by the new update but i get the same problem. Please help me as soon as possible! check file**

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    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 27, 2024 at 11:43

    Hello, @Mohammed Madi,

    Thank you for contacting us and for using XStore.

    We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further and help you:

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Mohammed Madi
    Mohammed Madi
    Participant
    September 27, 2024 at 12:09

    Oh, Thank you so much. The method worked!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 27, 2024 at 12:09

    Dear Mohammed Madi,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Woocommerce save button issue with xstore-core plugin’' has been successfully resolved, and the topic is now closed for further responses

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