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WooCommerce shop doesn't look in a proper way

This topic has 8 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Stan Russell

alexprank

Participant

August 24, 2015 at 14:18

When we open our shop-page in Mozilla Firefox, everithing fails: all goods are streched in one column, all text fields are also moved a bit. And we can’t see thumbnails in Mozilla. In Google Chrome there are the same problems exept the last one. Here is the link to a shop page: SHOP
Our page doesn’t work in IE and Microsoft Edge. http://www.belobuv.ru

#81939 Copied Theme version: 2.4 WooCommerce version: 2.4.5

7 Answers

Eva Kemp

Support staff

August 24, 2015 at 15:44

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.
Also specify if you made any changes in “woocommerce” folder in wp-content/themes/woopress directory.

Regards,
Eva Kemp.

#81975 Copied

alexprank

Participant

August 25, 2015 at 08:48

We didn’t do any changes in woocommerce folder

Please, contact administrator
for this information.

#82100 Copied

Eva Kemp

Support staff

August 25, 2015 at 09:47

Hello,

WP admin panel asks for additional authorization. Please provide us with login details.

Regards,
Eva Kemp.

#82127 Copied

alexprank

Participant

August 25, 2015 at 10:27

for additional authorization enter Login and Pass for FTP

Please, contact administrator
for this information.

#82135 Copied

Eva Kemp

Support staff

August 25, 2015 at 12:40

Hello,

I’ve disabled Template Debug Mode in Woocommerce > System Status > Tools. Please clear browser cache and check your site now.

Regards,
Eva Kemp.

#82162 Copied

alexprank

Participant

August 25, 2015 at 13:50

Thank’s a lot

#82187 Copied

Stan Russell

Participant

August 25, 2015 at 14:52

Hello alexprank,

you are welcome! Have a nice day!

Regards,
Stan Russell.

#82216 Copied
Tagged: design, layout, optimization, shop, themes, woocommerce, wordpress
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WooCommerce shop doesn't look in a proper way

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