Woocommerce shop Quick view popup seems to be broken

This topic has 8 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Rose Tyler

  • Avatar: sisalik
    sisalik
    Participant
    January 28, 2022 at 19:32

    1) Quick view’s popup background is transparent?! – should be filled, no?
    2) Elements ordering doesn’t work (“More details” (Long description) is always last?! – should be after the product name as on the image shown)
    3) “Buy now” button isn’t where it should be.
    4) I would like to remove the product image in quick view, but this doesn’t work either.

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 28, 2022 at 22:02

    Hello,

    1) By default it inherits the site container bg color, it’s with opacity in your case and is not suitable. I have added the below code to child theme style.css to fix that

    .quick-view-popup {
        background: #e2f9e2;
    }

    2) We’ll fix this bug in the next theme update.
    3) It will be there if you enable Buy now in the single product builder > Add to cart settings https://prnt.sc/26kz3v9
    4) We’ll fix this bug in the next theme update. You can hide this using custom code at this moment before we released update with fix

    .quick-view-popup .product-content .product-images {
        display: none;
    }

    Regards

    Avatar: sisalik
    sisalik
    Participant
    January 31, 2022 at 01:13

    1) For some reason it’s still transparent in the Customize view.
    3) Sorry, I didn’t mean “buy now”. I meant “Add to cart” as you saw on the image before.
    4) Using this will keep the Quick view on loading so nothing is clickable. (refer link)

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 31, 2022 at 20:21

    Hello,

    1) Added !important to overwrite styles. Check again
    3) I don’t see problem with the add to cart button https://prnt.sc/26mk1ga
    4) I have updated theme and don’t see the mentioned issue.

    Regards

    Avatar: sisalik
    sisalik
    Participant
    February 2, 2022 at 17:32

    Now they seem ok.
    But I see few other problems:
    5) What is this lonely €-sign doing there? Where does it come from?
    6) Why is there no text alignment or line breaks?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2022 at 09:41

    Hello,

    1/ Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear all cache, and check then. It looks like one of the additional plugins is a reason for the problem.
    2/ Provide FTP access, we will check what can be done to help you.

    Regards

    Avatar: sisalik
    sisalik
    Participant
    February 3, 2022 at 20:10

    1) Found out, that this another plugin (PPOM plugin), that doesn’t work in the popup. So I have to disable Quick view.
    2) The text alignment and line breaks are in the long description on the Product view, but not in the Quick view popup. Since I have to disable it anyway, it doesn’t matter.

    Thank you!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 4, 2022 at 08:13

    You’re welcome! Thanks for letting us know

    Regards

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