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Woocommerce single product page bug after update

This topic has 4 replies, 2 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow

  • Avatar: valeriof
    valeriof
    Participant
    July 16, 2021 at 10:38

    Hello. Store is fully updated (theme and plugins included). I have a big issue on single product page.
    This is how it would have to be -> https://prntscr.com/1bq6so6
    This is how it is now after update -> https://prntscr.com/1bq9rbp
    Main product image is going full screen but it is not I set in theme options -> https://prnt.sc/1bqaz5o

    Can you fix it?
    Thanks

    Please, contact administrator
    for this information.
    #294353 Copied Theme version: 8
    3 Answers
    Avatar: valeriof
    valeriof
    Participant
    July 16, 2021 at 14:03

    Support for everyone except me….as always happen. Ask me to give you 5 stars again.

    #294410 Copied
    Avatar: valeriof
    valeriof
    Participant
    July 16, 2021 at 15:13

    Why don’t you respond to my support request?

    #294433 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 16, 2021 at 16:04

    Hello,

    Take our apologies for the delay in answering. We have a lot of requests from users because of this issue that is not even related to our theme but to Jetpack plugin. They have issues with the sliders after the plugin update https://wordpress.org/support/topic/conflict-with-elementor-image-carousel/#post-14668770 They will fix it in the next update we suppose. Follow the instructions from plugin author or disable plugin.

    Regards

    #294454 Copied
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