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Woocommerce Smart Coupons Plugin Gift Card purchase not working in Legenda.

This topic has 4 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Jack Richardson

  • Avatar: itai
    itai
    Participant
    October 28, 2016 at 17:18

    Hi,
    Woocommerce Smart Coupons Plugin Gift Card purchase not working in Legenda.
    When someone purchases a Gift-card/ Gift-certificate it does not send the gift code to the customer’s email.
    I changed the theme to the default “twenty sixteen” and it worked. Woocommerce says it is an issue with the Legenda theme. Please assist me to solve this issue.

    #144353 Copied
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 28, 2016 at 20:24

    Hello,

    Please take our apologies but we don’t provide support for 3rd-party plugins and don’t guarantee their full compatibility with the theme.

    Best regards,
    Jack Richardson.

    #144375 Copied
    Avatar: itai
    itai
    Participant
    October 28, 2016 at 21:27

    This is more of an extension to Woocommerce that is made by Woocommerce. It is not a 3rd party since it is made by Woocommerce.
    https://woocommerce.com/products/smart-coupons/

    #144378 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 29, 2016 at 08:55

    Hello,

    We mentioned that our theme supports Woocommerce plugin fully, not its extensions. We can’t test all of them with the theme.
    You can contact our customization service https://www.8theme.com/customization-services/ to fix that issue.

    Best regards,
    Jack Richardson.

    #144386 Copied
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