Woocommerce Stripe Gateway not working with Royal Theme

This topic has 4 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Eva Kemp

  • Avatar: Apothecai
    Rose
    Participant
    February 2, 2017 at 11:19

    Hello,

    I’m using WooCommerce Stripe Gateway 3.0.7.At time of payment I am receiving below error message

    “Please enter your card details to make a payment. Developers: Please make sure that you are including jQuery and there are no JavaScript errors on the page.”

    Please provide a solution for this.

    Thank you.

    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 2, 2017 at 16:06

    Hello,

    Please update the theme 2.9 version. This bug was fixed there.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Apothecai
    Rose
    Participant
    February 3, 2017 at 08:00

    Hello,

    Thanks for your reply but I dont find theme update in my account. Would you please tell me from where I can download latest version of theme. I have attached my login credentials in private content for 8theme.com

    Thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    February 3, 2017 at 17:34

    Hello,

    You need log in to ThemeForest account with your Envato credentials.
    Then go to Downloads section and find new theme archive.

    Regards,
    Eva Kemp.

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