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Woocommerce Stripe Gateway not working with Royal Theme

This topic has 4 replies, 2 voices, and was last updated 7 years, 9 months ago ago by Eva Kemp

Rose

Participant

February 2, 2017 at 11:19

Hello,

I’m using WooCommerce Stripe Gateway 3.0.7.At time of payment I am receiving below error message

“Please enter your card details to make a payment. Developers: Please make sure that you are including jQuery and there are no JavaScript errors on the page.”

Please provide a solution for this.

Thank you.

#153734 Copied Theme version: 2.8 WooCommerce version: 2.6.13

3 Answers

Eva Kemp

Support staff

February 2, 2017 at 16:06

Hello,

Please update the theme 2.9 version. This bug was fixed there.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#153783 Copied

Rose

Participant

February 3, 2017 at 08:00

Hello,

Thanks for your reply but I dont find theme update in my account. Would you please tell me from where I can download latest version of theme. I have attached my login credentials in private content for 8theme.com

Thanks

Please, contact administrator
for this information.

#153850 Copied Theme version: 2.8 WooCommerce version: 2.6.13

Eva Kemp

Support staff

February 3, 2017 at 17:34

Hello,

You need log in to ThemeForest account with your Envato credentials.
Then go to Downloads section and find new theme archive.

Regards,
Eva Kemp.

#153952 Copied
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