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WooCommerce, Sub category shows products and not the other categories under the

This topic has 11 replies, 4 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson

merakilove

Participant

September 18, 2015 at 12:36

I have created a main category, then a sub category and categories under that subcategory.

At the second level it doesn’t show the categorizes it shows the products and not the second level of categories.

How can I correct this?

#87904 Copied

10 Answers

Eva Kemp

Support staff

September 18, 2015 at 12:41

Hello,

Please provide us with wp-admin panel credentials in private content.

Regards,
Eva Kemp.

#87908 Copied

merakilove

Participant

September 18, 2015 at 12:49

Details provided thank you.

Please, contact administrator
for this information.

#87912 Copied

Brian Johnson

Member

September 18, 2015 at 13:32

Hello

Sorry for inconvenience butthere is no such option in our theme.
I see that you have created main menu using custom links. Please recreate all sub level using this method. Categories pages (yoursite/shop) works fine and all sublevels are present.

Regards.
Brian Johnson

#87924 Copied

Jack Richardson

Support staff

September 18, 2015 at 13:33

Hello,

As I see no products are added to subcategories:
http://storage7.static.itmages.com/i/15/0918/h_1442579545_2786822_0b26fd32ee.png

Mark products with subcategories and check pages then.

Best regards,
Jack Richardson.

#87925 Copied

merakilove

Participant

September 18, 2015 at 13:38

Thanks but the categories with zero are waiting for me to import the data.

There are other categories that with the products added.

Please, contact administrator
for this information.

#87932 Copied

Jack Richardson

Support staff

September 18, 2015 at 13:45

Hello,

You need mark products with second subcategory too:
http://storage1.static.itmages.com/i/15/0918/h_1442580315_1300745_e31942cfa8.png

Please try it.

Best regards,
Jack Richardson.

#87937 Copied

merakilove

Participant

September 18, 2015 at 13:50

When you say mark, do you mean assign product to both categories?

#87939 Copied

Jack Richardson

Support staff

September 18, 2015 at 14:00

Hello,

Yes, that’s it.

Best regards,
Jack Richardson.

#87947 Copied

merakilove

Participant

September 18, 2015 at 14:02

Thats done the tick – thank you – so it needs one product to make it active, thank you.

#87950 Copied

Jack Richardson

Support staff

September 18, 2015 at 14:18

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#87953 Copied
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