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Woocommerce template files - by AmberG - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

AmberG

Participant

November 8, 2020 at 22:54

Hello, I have an older version of the WooPress – Responsive Ecommerce WordPress Theme that is now having an issue with the WooCommerce Dynamic pricing. It appears to be the Woocommerce template files, however, just removing them breaks everything. I have purchased the latest version of the theme however I need some help installing so that everything works again as it should.

Please, contact administrator
for this information.

#258527 Copied Theme version: 2.9

6 Answers

Olga Barlow

Support staff

November 10, 2020 at 08:57

Hello,

Unblock our expert IP to check the issue in more detail http://prntscr.com/vgkiav
Also, provide us with FTP access to your site.

Regards

#258763 Copied

AmberG

Participant

November 10, 2020 at 15:13

I have provided the link you need to get access

Please contact administrator
for this information.

#258850 Copied

Olga Barlow

Support staff

November 12, 2020 at 09:00

Hello,

Do you use CDN http://prntscr.com/vhtokm ? Could you, please, disable it while we updating the theme? Because we can’t see changes because of the cached JS and CSS files.

Regards

#259082 Copied

AmberG

Participant

November 13, 2020 at 15:15

This has been disabled.

#259407 Copied

AmberG

Participant

November 13, 2020 at 15:42

Apologies you can clear the cache with this link: https://www.primoprevention.com/clearcache.php

FYI it is not possible to disable this cache/CDN without disabling the high-security.

Let me know if this solution works.

#259424 Copied

Olga Barlow

Support staff

November 15, 2020 at 14:45

Hello,

Check now, please.

Regards

#259630 Copied
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