Return to previous page

Woocommerce terms & conditions link issue

This topic has 9 replies, 2 voices, and was last updated 7 years ago ago by Rose Tyler

jboeshar

Participant

November 7, 2017 at 15:50

on the checkout page the link that goes to the terms and conditions page is not working. In Chrome it opens but has additional visual composer code around it that is showing. In Fire fox the link does not open at all?

Please, contact administrator
for this information.

#176985 Copied Theme version: 3.2 WooCommerce version: 3.2.3

8 Answers

Rose Tyler

Support staff

November 7, 2017 at 15:54

Hello,

Hope you are having a nice day.
Please check if the same issue persists only with our theme or with default Woocommerce Storefront theme too.
Also, try to disable all 3-rd party plugins and then check.
Let me know results.

Regards

#176986 Copied

jboeshar

Participant

November 9, 2017 at 14:40

Looking into this more the issue with the link not working happens in both firefox and chrome whenever a coupon is added to the cart. The issue went away when I switched theme to 2016. I tested your theme and disabled all plugins and the error was still occuring.

#177237 Copied

Rose Tyler

Support staff

November 9, 2017 at 14:54

Hello,

The terms & conditions link relate to woocommerce functionality so you need to check the problem with default woocommerce theme – Storefront.
If the problem happens only with our theme please explain step by step how I can recreate it.
On my test site, I can see visual composer code in terms & conditions area even with the default theme, so this situation relates to woocommerce functionality and can’t be fixed from our side.

Regards

#177241 Copied

jboeshar

Participant

November 14, 2017 at 16:01

The VC code was removed and the issue still happens. From my testing it only happens with your theme. I reached out to woocommerce and they also said it was an issue with this theme. If you add an item to the cart and then add a coupon the link no longer works. I added the product called freeze relief kit to the cart. Went to cart to check out. Added coupon code FR1, Then when I go to click the terms and conditions link it no longer works.

#177602 Copied

Rose Tyler

Support staff

November 15, 2017 at 09:24

Hello,

I do not see the problem http://prntscr.com/hao853 Is it solved?

Regards

#177636 Copied

jboeshar

Participant

November 16, 2017 at 18:33

Enter an address and select free shipping and the issue happens

#177834 Copied

jboeshar

Participant

November 16, 2017 at 18:37

it now only happens when the below coupon is used

Please, contact administrator
for this information.

#177835 Copied
Rose Tyler

Support staff

November 17, 2017 at 09:34
Hello,

Please try to add this code in Theme Options > Custom css:
```
.woocommerce-checkout .place-order {
    clear: both;
}
```
Regards
#177867 Copied
Tagged: conditions, issue, link, seo friendly, terms, themes, woocommerce, wordpress
Viewing 9 results - 1 through 9 (of 9 total)