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WooCommerce Update Conflict – Temp Fix

This topic has 2 replies, 2 voices, and was last updated 6 years, 10 months ago ago by Rose Tyler

philgreensworkshop

Participant

January 31, 2018 at 01:21

Hi Guys,

Just for anyone who updated WooCommerce such as myself just to find out it broke their site… I have a temp fix for you until the dev’s can get a theme update out.

First Step – Step back WooCommerce

1. Go to wordpress.org/plugins/woocommerce/advanced/ and at the bottom of the page select Version 3.2.6
2, Download this to your desktop
3, Go back to your site and in the Plugin section, just deactivate and delete WooCommerce (ignore all warnings)
4, Once done go to Add New Plugin and install the older WooCommerce you downloaded in steps 1 & 2
5, Once installed activate and your shop should be back to how it was, you MIGHT need to adjust basic settings in WooCommerce as the ‘Display’ Tab will have reappeared.

Back Up Step
If you carry out the above and find it fails to work, try the following, but only once you have carried out the above!

1, Go to your themes section and change your theme to anything other than xStore (ignore all errors raised)
2, Delete the theme from the theme tab
3, Select Add Theme and upload the original theme file as you did when you first built the site
4, Once uploaded activate the theme and then check your site, all should be back to normal
(As with the first process you may need to review some of the basic WooCommerce settings in order to reinstate the ‘Display’ settings.

OK guys, I am not a Dev; I am just one guy who came up with a workaround for now

Phil
Kounterfit

#183385 Copied

1 Answer

Rose Tyler

Support staff

January 31, 2018 at 10:37

Hello,

Thanks for the topic.
We will release a new theme version within 24 hours. This version will be a fully compatible with Woocommerce 3.3.
Also, before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.

Regards

#183413 Copied
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