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WooCommerce Waitlist incompatibility - by Forgaria

This topic has 18 replies, 2 voices, and was last updated 7 years ago ago by Rose Tyler

Forgaria

Participant

January 31, 2018 at 11:40

Hello!

We just installed the official WooCommerce Waitlist plugin (https://woocommerce.com/products/woocommerce-waitlist/).

It doesn’t work as expected: buttons are all messed up (cf. https://ibb.co/mttb3m).

WooCommerce support send us to you arguing this is a theme related issue…

Can you help us?

Thanks!

#183429 Copied Theme version: 4.15 WooCommerce version: 4.2.9

17 Answers

Rose Tyler

Support staff

January 31, 2018 at 15:02

Hello,

Please provide screenshot how this looks when the default woocommerce theme activated on your site (Storefront).
Also, please provide temporary wp-admin access in Private Content.

Regards

#183470 Copied

Forgaria

Participant

January 31, 2018 at 15:27

Hello!

Here you go: https://www.popito.fr/index.php/produit/153-big-trouble-in-little-china-lo-pan/.

Please, contact administrator
for this information.

#183474 Copied

Forgaria

Participant

January 31, 2018 at 15:47

Here is the screenshot: https://ibb.co/io4Hb6.

Thanks!

#183479 Copied
Rose Tyler

Support staff

January 31, 2018 at 16:20
Hello,

Please add this code in Theme Options > Styling > Custom css:

.single-product .product-information-inner .out-of-stock { background-color: transparent; border: none; text-align: left; line-height: 2; text-transform: none; font-size: 0.9rem; color: #e54123 !important; padding-left: 0; }

Regards
#183485 Copied
Forgaria

Participant

January 31, 2018 at 16:41

Done.

Thanks!

Still, no button appears: plugin doesn’t work…

#183492 Copied

Rose Tyler

Support staff

January 31, 2018 at 16:47

Please update theme to latest version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and Appearance > Install plugins > update 8theme Core plugin to 1.0.20 version. If the problem won’t be solved, please provide FTP access in Private Content.

Regards

#183494 Copied

Forgaria

Participant

January 31, 2018 at 17:09

Done.

Doesn’t work…

Please, contact administrator
for this information.

#183498 Copied

Rose Tyler

Support staff

February 1, 2018 at 09:32

Please check the single product page now.

Regards

#183542 Copied

Forgaria

Participant

February 1, 2018 at 12:34

Hi!

Button now appears as expected but leads nowhere and… top bar has disapeared (cf. https://ibb.co/mttb3m).

Thanks!

#183577 Copied

Rose Tyler

Support staff

February 1, 2018 at 13:13

Hello,

It was some problem with permalinks, even with default WC theme – https://prnt.sc/i8m7u9 We’ve changed permalinks settings to default. Please check now https://www.popito.fr/?product=153-big-trouble-in-little-china-lo-pan https://prnt.sc/i8mii6

Regards

#183583 Copied

Forgaria

Participant

February 1, 2018 at 15:03

Hi!

Thank you, it now works perfectly!

Two questions:

1. Is changing permalinks settings will have an impact on my SEO?

2. Apart from the custom CSS and permalinks settings, can you please tell me what has been modified? Will updating WordPress / WooCommerce / X-Store keep them?

Thanks!

#183611 Copied

Forgaria

Participant

February 1, 2018 at 15:39

Re!

While waiting for your answer, I switched back to our original permalinks structure as several of our links are now pointing nowhere…

#183624 Copied

Forgaria

Participant

February 1, 2018 at 16:10

I just noticed our bottom bar is also broken: it wasn’t like this before (cf. https://ibb.co/mttb3m).

#183629 Copied

Forgaria

Participant

February 1, 2018 at 16:17

I just noticed our bottom bar is also broken: it wasn’t like this before (cf. https://ibb.co/mttb3m).

Don’t take this into account: I solved it by myself (html widgets were moved)…

#183632 Copied

Rose Tyler

Support staff

February 1, 2018 at 16:24

Hello,

1. You are right, this will have impact on SEO. But in this case, we can do nothing, because of even with default Woocommerce theme – Storefront you will have 404 page using the plugin. I would recomment you to contact plugin author to make the button work correctly with your custom links and Storefront theme.
2. Only permalinks and custom css were changed.
3. Looks like after changing theme on site to the default and back, some widgets changed their positions. You may set widgets to appropriate areas in Appearance > Widgets. Sorry for the inconvenience.

Regards

#183636 Copied

Forgaria

Participant

February 1, 2018 at 16:30

Ok!

Thank you for all those answers!

#183638 Copied

Rose Tyler

Support staff

February 1, 2018 at 16:36

You’re welcome!
Feel free to ask if you have any other questions.
Have a nice day.

Regards

#183641 Copied
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