This topic has 6 replies, 2 voices, and was last updated 9 months ago ago by Rose Tyler
dear sir
good day to you!
we have checked you are compatible with WP Mobile app core plugin
https://www.8theme.com/documentation/xstore/plugins/third-party-plugins/
so do you recommend us to use this plugin for our site safeandsecureksa.com
thank you
Hello,
Thank you for contacting us and for using XStore.
We would like to inform you that the plugin in question was added to our list following feedback from a client who utilized it. It is possible that certain modifications were implemented to address their concern and to enhance compatibility. However, we do not conduct regular compatibility tests with this particular plugin. Therefore, we encourage you to try using it. Alternatively, you may wish to explore other plugins that might better suit your needs. Please note that this plugin is not included in the theme package.
We hope this information is helpful.
Best Regards,
8Theme’s Team
dear sir, thank you we checked now it is not compatible.
please suggest which one we can check.
thank you
Hello,
We appreciate your prompt response.
Unfortunately, we are unable to provide such recommendations as there have been no official tests conducted. We suggest that you try a few popular plugins or seek advice from the WordPress community for recommendations.
Should this not yield satisfactory results, please provide us with access to your site (wp-admin and FTP access), so that we can investigate and determine what can be done to restore compatibility with the WP Mobile app core plugin.
Best Regards,
8Theme’s Team
dear sir, thank you please find the credentials.
Hello,
Please describe the problem in more detail and provide FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Best Regards,
8Theme’s Team
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