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Woopayments not working – “Registration secrets sent by your site is empty”

This topic has 8 replies, 2 voices, and was last updated 6 months, 3 weeks ago ago by Rose Tyler

BSM

Participant

July 28, 2024 at 11:20

Hello. I tried to connect Stripe Through Woopayments.
In the screenshot you can see the error i’m facing:
“Registration secrets sent by your site is empty”

I tried then disabling the woopayments plugin and activating another plugin for Stripe integration, but with that – even if I proceeded with the setup, no payment method is showing.

I need to go live in a couple of days and I please need help with this.

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support staff only.

#407352 Copied Theme version: 1.0

7 Answers

BSM

Participant

July 28, 2024 at 11:23

System status report

Please contact administrator
for this information.

#407353 Copied

BSM

Participant

July 28, 2024 at 11:26

credentials to login

Please contact administrator
for this information.

#407354 Copied

BSM

Participant

July 28, 2024 at 11:27

This is what I’ve found online regarding the topic…..
https://wordpress.org/support/topic/the-registration-secrets-sent-by-your-site-is-empty/

#407355 Copied

BSM

Participant

July 28, 2024 at 11:31

This is from woocemmerce website….

Not sure what that means…..

Files is visible for topic creator and
support staff only.

#407357 Copied

Rose Tyler

Support staff

July 28, 2024 at 15:06

Hello BSM,

Thank you for reaching out to us and for choosing XStore for your needs.

Regarding your inquiry, we suggest that you contact the support teams of Woopayments and WooCommerce plugins directly, as they are best equipped to assist you with their specific products. Please note that our support scope is limited to issues directly related to our theme.

We appreciate your understanding and are here to assist with any theme-related questions you might have.

Warm Regards,
The 8Theme Team

#407397 Copied

BSM

Participant

July 30, 2024 at 07:03

Seeems like I cannot connect the store on their website……

Files is visible for topic creator and
support staff only.

#407723 Copied

Rose Tyler

Support staff

July 30, 2024 at 07:49

Hello BSM,

Thank you for reaching out to us and for choosing XStore for your needs.

Regarding your inquiry, we suggest that you contact the support teams of Woopayments and WooCommerce https://wordpress.org/support/plugin/woocommerce/ plugins directly, as they are best equipped to assist you with their specific products. Please note that our support scope is limited to issues directly related to our theme.

Maybe this article will be helpful – https://elementor.com/help/wordpress-rest-api-is-unavailable/ or https://www.google.com/search?q=your+store+is+not+driven+by+wordpress+or+rest+api+is+disabled.+woocommerce&oq=your+s&aqs=chrome.0.69i59j69i57j0i512l3j69i60l3&sourceid=chrome&ie=UTF-8

We appreciate your understanding and are here to assist with any theme-related questions you might have.

Warm Regards,
The 8Theme Team

#407739 Copied
Tagged: empty registration secrets, fix woopayments error, woocommerce troubleshooting, woocommerce woopayments issue, woopayments not working, wordpress woocommerce themes, wordpress woopayments solution
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