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Woopress 3.0.0.1 & Woocommerce 3.04 PayPal issue

This topic has 2 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Rose Tyler

  • Avatar: Jimbo
    Jimbo
    Participant
    May 22, 2017 at 10:53

    Hi,

    I seem to be getting customer complaints about PayPal cancelling orders after going through the checkout.

    Customers have advised that they are not clicking on cancel order, it is automatically cancelling itself?

    Are there known issues with woocommerce 3.04 ?

    What version does your theme now support?

    #163753 Copied
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 23, 2017 at 13:08

    Hello,

    We don’t face this problem and didn’t get reports about it before.
    You need check if this problem persists when default theme – Storefront is activated.

    Regards,
    Rose Tyler.

    #163907 Copied
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