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Woopress Attributes won't display on live site

This topic has 10 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

antwone

Participant

August 30, 2017 at 10:35

Hello, any suggestions would be grateful.
I’ve installed fresh WP woopress theme, on WPEngine hosting.
The Variations are not displayed on the products page. I have already configured the attributes variations in many ways and it still does not work. I had try it by disable 3rd party plugins but still not working. I updated required plugins and deactivated all plugins, after that I activated plugins one by one. Now its working. I have come to load some products into my woopress site, but when I try to define product variations the page just hangs. I have tried deactivated all plugins and this does allow the addition but causes the site to display oddly. Also I have added an item and have it as in stock and publish – yet I can’t see it on the front/customer end?

Thanks Gents! Tony

#171112 Copied Theme version: Woopresss WooCommerce version: 3.0.0.1

9 Answers

Rose Tyler

Support staff

August 30, 2017 at 12:09

Hello,

Please provide wp-admin access in Private Content.

Regards

#171121 Copied

antwone

Participant

August 30, 2017 at 17:13

a

#171158 Copied

antwone

Participant

August 30, 2017 at 17:23

Thanks for your assistance, as this is my first WP site and this Attributes error is beyond our capabilities. Thankyou

Problem:
I’ve installed fresh WP woopress theme, on WPEngine hosting.
The Variations are not displayed on the products page. I have already configured the attributes variations in many ways and it still does not work. I had try it by disable 3rd party plugins but still not working. I updated required plugins and deactivated all plugins, after that I activated plugins one by one. Now its working. I have come to load some products into my woopress site, but when I try to define product variations the page just hangs. I have tried deactivated all plugins and this does allow the addition but causes the site to display oddly. Also I have added an item and have it as in stock and publish – yet I can’t see it on the front/customer end?

Thanks Gents! Tony

Please, contact administrator
for this information.

#171160 Copied Theme version: Woopresss WooCommerce version: 3.0.0.1

antwone

Participant

August 31, 2017 at 07:40

Hello, any suggestions would be grateful.
I’ve installed fresh WP woopress theme, on WPEngine hosting.
The Variations are not displayed on the products page. I have already configured the attributes variations in many ways and it still does not work. I had try it by disable 3rd party plugins but still not working. I updated required plugins and deactivated all plugins, after that I activated plugins one by one. Now its working. I have come to load some products into my woopress site, but when I try to define product variations the page just hangs. I have tried deactivated all plugins and this does allow the addition but causes the site to display oddly. Also I have added an item and have it as in stock and publish – yet I can’t see it on the front/customer end?

Thanks Gents! Tony

Please, contact administrator
for this information.

#171173 Copied Theme version: Woopresss WooCommerce version: 3.0.0.1

Rose Tyler

Support staff

August 31, 2017 at 08:48

Hello,

Please update theme http://prntscr.com/gf9p90
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/ and activate http://prntscr.com/gf9px0

Regards

#171182 Copied

antwone

Participant

September 12, 2017 at 07:54

Hello Rose
Thanks for your suggestions, and I’ve attempted to follow them.

I deleted the “woocommerce” from the wp-content/themes/woopress/ via SFTP. (see image attachment)

In Appearance, I attempted to upload the 13MB .zip theme file

But I get an error, (see below)

“Unpacking the package…
Installing the theme…
Destination folder already exists. /nas/content/live/transcendwear/wp-content/themes/woopress/
Theme install failed.”

I’ve also had my web developer attempt the upgrade and he’s having issues as well.
Please advise how to proceed. My website it down for 1month, and I’m losing customers and sales.
Thank you
Tony

Please, contact administrator
for this information.

#172181 Copied Theme version: Woopresss WooCommerce version: 3.0.0.1

Rose Tyler

Support staff

September 12, 2017 at 08:22

Hello,

Please follow our documentation http://prntscr.com/gk3tio

Regards

#172188 Copied

antwone

Participant

September 12, 2017 at 09:29

Hello
I’ve uploaded new woopress folder into FTP, as well my developer has done this as well. I”m running version 3.1 now.
But my Size attribute still wont’ show up on my products page, there is no drop down selection for sizes.
What else can I do to fix this issue?
Thanks

#172196 Copied

Rose Tyler

Support staff

September 12, 2017 at 10:08

Please, install and enable default WC theme Storefront and check if this issue persists.

Regards

#172200 Copied
Tagged: attributes, themes, woocommerce, woopress, wordpress
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