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Woopress install not working - by sanjiovani

This topic has 4 replies, 2 voices, and was last updated 7 years ago ago by Rose Tyler

  • Avatar: sanjiovani
    sanjiovani
    Participant
    November 24, 2017 at 21:51

    hello

    I am switching from xstore to woopress – when activating woopress i get the following

    finehardwood.wpengine.com is currently unable to handle this request.
    HTTP ERROR 500

    I have restored to a backup

    Please, contact administrator
    for this information.
    #178671 Copied
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 08:58

    Hello,

    Sorry for the delay due to the weekends.
    500 error means there is lack of some resources on your server. You should contact hosting provider support and ask them to error logs to find what exactly is causing it.
    Also, ask them to increase values for the functions Post Max Size, Max Upload Size and Max Input Vars.
    Let us know if you need any further assistance.

    Regards

    #178708 Copied
    Avatar: sanjiovani
    sanjiovani
    Participant
    November 27, 2017 at 16:30

    hello

    My hosting provider has taken care of that and still the same – we tested a switch to wp standard theme which worked fine – can you please check and fix the problem so that i can use the theme

    thank you

    Sanjiv

    #178792 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 27, 2017 at 16:43

    Seems there is a conflict with XStore Core plugin that should be disabled when WooPress theme activated.

    Regards

    #178793 Copied
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