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Woopress Theme Halting or website is down

This topic has 2 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Jack Richardson

aldrin151

Participant

January 11, 2016 at 09:56

Hi, just wanted to know if there’s a work around for the theme sometimes running slow, halting, or website is down. I contacted my hosting company and they replied that my site is causing high CPU usage. Thanks for your support.

Thank your for contacting HostGator Support. The purpose of this communication is to provide you with supplementary information as detailed below.

Per the information you requested referencing the high cpu usage.

/usr/bin/php /home4/mjdadd11/public_html/wp-admin/admin-ajax.php CPU:304.9% MEM:13.0%
/usr/bin/php /home4/mjdadd11/public_html/index.php CPU:445.4% MEM:54.5%

#107403 Copied Theme version: Woopress Version: 2.7.2 WooCommerce version: 2.4.12

1 Answer

Jack Richardson

Support staff

January 11, 2016 at 11:43

Hello,

Please provide us with WP Dashboard credentials.

Best regards,
Jack Richardson.

#107445 Copied
Tagged: down, halting, templates, theme, website, woocommerce, woopress, wordpress
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