WooZone Plugin Sync In progress but dead not syncing

This topic has 4 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Laranz

  • Avatar: rtwmerchants
    rtwmerchants
    Participant
    July 22, 2017 at 04:24

    I had problems weeks ago with WooZone 9.0.4.6 and remote images not working after WordPress update but I fixed that by uninstalling WooZone and reinstalling it. I was able to keep all my products. I manually synced a few products to make sure connections were ok and site was fully working.

    After that I figured that my auto sync setting would take place and things would work smoothly but now my site has been stuck with WooZone “In Progress” syncing for week now but I know it is dead doing nothing. Not syncing anything. I can import products everything else is or seems to be working ok but “Sync” is stuck.

    What can I do to fix this? I deactivated once and still did not work. I am stuck here without a proper auto sync my product data is out of date. Please help thanks!

    Quick Video WooZone 1min

    3 Answers
    Avatar: laranz
    Laranz
    Participant
    July 24, 2017 at 09:11

    Hi,

    You’re talking about any plugin? Did you contact the plugin author about this issue?

    Let us know,

    Thanks,
    laranz.

    Avatar: rtwmerchants
    rtwmerchants
    Participant
    July 25, 2017 at 14:13

    WooZone Plugin that came with XStore Theme. (WooCommerce Amazon Affiliates – WordPress Plugin)
    No, I was unable to contact author for help. They require paid support.

    Avatar: laranz
    Laranz
    Participant
    July 25, 2017 at 21:14

    Hi,

    Can you check with the kb article about this, http://support.aa-team.com/knowledgebase-details/94

    Also try the knowledge base of that particular product, http://support.aa-team.com/search-knowledgebase/3057503/sync/ and give it a read, you may found any clue for that.

    Let us know,

    Thanks,
    laranz.

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