WordPress 3.9 update problem - by dccdesign

This topic has 106 replies, 33 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

  • Avatar: alex_vilela
    alex_vilela
    Participant
    April 19, 2014 at 14:41

    Hello,

    I have little experience with WordPress, can you guide me how to update the theme?

    Thank you,

    Alex

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 19, 2014 at 15:04

    Hello, @alex_vilela,
    You can watch the video tutorial https://www.8theme.com/demo/docs/legenda/index.html#!/video_tutorials

    Regards,
    Olga Barlow

    Avatar: alex_vilela
    alex_vilela
    Participant
    April 19, 2014 at 15:44

    Thank you.

    The version of the file that I downloaded today at themeforest.net site is already updated?

    Avatar: alex_vilela
    alex_vilela
    Participant
    April 19, 2014 at 17:14

    Hello,

    The site was already selling …
    After the upgrade, I need to reconfigure the pages and products?

    Avatar: alex_vilela
    alex_vilela
    Participant
    April 20, 2014 at 02:57

    Thanks for the guidance of you.
    Unable to resolve the problem by updating the theme.

    However, the size of the lightbox is not working guide. What should I do?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 23, 2014 at 20:35

    Hello,@alex_vilela,
    Are you using version 2.1 of Legenda theme? Provide link to your site and explain your problem in details, please.
    Regards,
    Olga Barlow

    Avatar: bergtobi
    bergtobi
    Participant
    April 24, 2014 at 09:10

    Hello,

    I use version 2.1 of the theme and version 3.9 of wp.

    The visual editor is still not working … will there be an update that solves this problem?

    Greetings
    Tobias Berg

    Avatar: alex_vilela
    alex_vilela
    Participant
    April 24, 2014 at 11:58

    Hello,

    Unable to resolve the problem by updating the theme.

    Thanks for the help!

    Avatar: bergtobi
    bergtobi
    Participant
    April 24, 2014 at 16:10

    Hello,

    would it be possible to disable the internal Visual Composer completely?

    Then I could buy the official Visual Composer from Code Canyon and integrate it like any other PlugIN?

    Thanks for the help!

    Avatar: alex_vilela
    alex_vilela
    Participant
    April 24, 2014 at 23:13

    Hi,

    The shop no longer recenhoce shipping method. I’m using the new version of the theme Legend. What should I do?

    thank you

    Avatar: aelorenzo
    aelorenzo
    Participant
    April 24, 2014 at 23:25

    Hi,

    We have same problem here. WP 3.9 and Legenda 2.1. Visual editor doesn’t work properly.

    Avatar: Eva
    Eva Kemp
    Support staff
    April 25, 2014 at 09:02

    Hello,

    Please take our apologies for the inconveniences.
    Our developers are working on the problem with VC and it’ll be fixed in the next update.

    Regards,
    Eva Kemp.

    Avatar: CourseLinq
    CourseLinq
    Participant
    April 25, 2014 at 13:28

    Is there any idea when the next update for the Leader theme will be? At the moment part of my content is not showing up and also the VC is not working in the Leader theme…I just updated to WP3.9 two days ago..

    Avatar: FranM
    FranM
    Participant
    April 25, 2014 at 13:37

    Hi,

    I would like to know this too, please. Will it be hours, days or weeks?

    I accept your apology for the inconvenience, but this is has become much more than an inconvenience, as it is taking too long to correct.

    Best regards, Fran

    Avatar: Eva
    Eva Kemp
    Support staff
    April 25, 2014 at 15:02

    Hello,

    We’re very sorry but we don’t know the exact date when the update will be released.
    We know only it’s being tested now and if everything is fine it will be produced soon.

    Regards,
    Eva Kemp.

    Avatar: bergtobi
    bergtobi
    Participant
    April 25, 2014 at 15:36

    Hello,

    may I ask again if it is possible to deactivate the build in Visual Composer completely?

    Regards
    Tobi

    Avatar: Eva
    Eva Kemp
    Support staff
    April 25, 2014 at 16:17

    Hello @bergtobi,

    Sorry but it can’t be done as VC is built into the theme. Next theme version will have it as a separate plugin, so you’ll be able to modify it.

    Regards,
    Eva Kemp.

    Avatar: CapiscoUnited
    CapiscoUnited
    Participant
    April 25, 2014 at 23:26

    Same problem.

    Avatar: fredwerk
    fredwerk
    Participant
    April 27, 2014 at 17:56

    Hi,

    How is the update going?

    I am a business with several sites on hold and I find it difficult to tell my customers to wait, again.

    I love the theme and appreciate all the hard work from 8theme. But please, we need this update 🙂

    Thanks,

    Avatar: Eva
    Eva Kemp
    Support staff
    April 29, 2014 at 22:19

    Hello @fredsarran,

    We are very sorry, but unfortunately we don’t know the exact date of the release.
    It’s being tested now, so it should be produced very soon.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    Avatar: CourseLinq
    CourseLinq
    Participant
    May 2, 2014 at 14:27

    Hello Eva,

    Can you please tell me what the status is for the update? I need to change some things on my website and it is quite difficult to do this without a decent Visual Editor…

    Avatar: Eva
    Eva Kemp
    Support staff
    May 2, 2014 at 22:36

    Hello @CourseLinq,

    Unfortunately we’re still waiting for the news from the developers.
    We hope it won’t take much more time and the update will be produced in a short period.

    Thank you for being so patient.
    Regards,
    Eva Kemp.

    Avatar: bergtobi
    bergtobi
    Participant
    May 5, 2014 at 08:14

    Hello Eva Kemp,

    could You pleaase give me an update on the update status?

    Since 24.4. (11 days) I am not able to update our websites.

    Greetings
    Tobi

    Avatar: Eva
    Eva Kemp
    Support staff
    May 5, 2014 at 13:30

    Hello,

    Please take our apologies for all inconveniences.
    We’re going to present a new theme version this week.
    So soon you’ll be able to download it.

    Regards,
    Eva Kemp.

    Avatar: slpalmer
    slpalmer
    Participant
    May 5, 2014 at 21:04

    Will next update be able to deactivate VC? I have the plug-in already and like to have control over my updates. 11 days for customers to wait is a LONG time without being able to make changes to their sites. Thank you for your prompt reply.

    Avatar: philipe3d
    philipe3d
    Participant
    May 6, 2014 at 05:41

    I am with trouble too!
    After clear all files of old theme, and upload the last version, I just recieve a blank page with this message:

    Warning: require_once(/home2/fashionl/public_html/wp-content/themes/legenda/framework/theme-functions.php): failed to open stream: No such file or directory in /home2/fashionl/public_html/wp-content/themes/legenda/framework/init.php on line 29

    Fatal error: require_once(): Failed opening required ‘/home2/fashionl/public_html/wp-content/themes/legenda/framework/theme-functions.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home2/fashionl/public_html/wp-content/themes/legenda/framework/init.php on line 29

    I hope you can help me with this issue.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 6, 2014 at 15:12

    Hello @philipe3d,

    I recommend you to create a ticket at http://support.8theme.com/ and provide all details and login information. Our specialists will investigate that issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 6, 2014 at 15:13

    Hello @slpalmer,

    Yes, there will be a possibility to activate/deactivate VC as it’ll be added as a separate plugin.

    Regards,
    Eva Kemp.

    Avatar: fredwerk
    fredwerk
    Participant
    May 7, 2014 at 08:07

    Hi Eva,

    You said in a previous post to expect a update this week.

    Can I expect it today or tomorrow?

    Also may I recommend you to have a beta testing group so maybe it helps to push out updates quicker while satisfying folks needs?

    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2014 at 13:38

    Hello @fredsarran,

    The new release will be produced at the end of the week.
    So it’ll be available for download very soon.

    Regards,
    Eva Kemp.

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