WordPress 3.9 update problem - by dccdesign

This topic has 106 replies, 33 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

  • Avatar: fernandoyada
    fernandoyada
    Participant
    May 8, 2014 at 20:11

    I’ve updated my site with 2.2 version, istalled and activated Visual Composer, but the Visual Composer don’t appear at Editor and also at front end.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 8, 2014 at 20:17

    Hello @fernandoyada,

    Have you removed the wpbakery folder from wp-content/themes/legenda as described in our documentation https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade ?
    Please read the text in red carefully.

    If it doesn’t help please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: fernandoyada
    fernandoyada
    Participant
    May 8, 2014 at 20:58

    oh, sorry, I didn’t

    Now it works fine

    Thanks a lot

    Avatar: Eva
    Eva Kemp
    Support staff
    May 8, 2014 at 21:30

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: mleihs
    mleihs
    Participant
    May 9, 2014 at 09:37

    I am experiencing a blank site problem after updating to Legenda 2.2.

    -> Updated Legenda to 2.2.
    -> Entered WP Admin panel
    -> Updated WordPress (site was working)
    -> Updated Woocommerce (site stopped working)
    -> “Blank screen” at front-end and back-end

    I shared the problem + ftp login data via an old email thread with Serg Lowenstein but I’m not sure if ticket/email support is still a thing since I can’t find those support options on this site anymore.

    Please, contact administrator
    for this information.
    Avatar: mylesnm
    mylesnm
    Participant
    May 10, 2014 at 01:36

    We are having the same problem and this is the second design theme from eight theme that provide problems with woo commerce and wordpress updates

    Avatar: afewgoodwomen
    afewgoodwomen
    Participant
    May 12, 2014 at 19:44

    Did the updates that all came in and did the Theme update now 2.2

    No Visual Composer!
    Website looks BROKEN – not messy as the red warning says!

    Can’t fix the site due to NO VISUAL COMPOSER please help. I sent login details before they still stand.

    Gem

    Avatar: afewgoodwomen
    afewgoodwomen
    Participant
    May 12, 2014 at 19:56

    Iv reverted to my backup.

    You can’t put out a theme update that does this much damage to a website. A bit of clean up is fine but this will take hours and hours to clean up.

    We need a clean update please!

    Avatar: ertsuke
    ertsuke
    Participant
    May 15, 2014 at 21:23

    Same problem with that!

    Warning: strpos() expects parameter 1 to be string, array given in /data03/virt40653/domeenid/www.urbanistastyle.com/htdocs/onlineshop/wp-includes/shortcodes.php on line 193

    How can I fix it ASAP?

    Avatar: Francisco Ramirez
    Francisco Ramirez
    Participant
    May 19, 2014 at 10:21

    Hello

    I have the version 2.2 of Legenda theme. When I upgraded WordPress from version 3.8 to version 3.9, a theme has stopped working. Gives the following error: “Warning: strpos() expects parameter 1 to be string, array given in /Users/………./wp-includes/shortcodes.php on line 193”. Please help.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 19, 2014 at 13:46

    Hello, @mleihs,
    1) Blank site problem was persist even with default theme, not with our theme only. Probably this problem was caused by one of your third-party plugins, because we saw you have renamed plugins folder and site works fine.
    2) You have created child theme and child theme functions.php with incorrect code. We have renamed it and don’t see issues with our theme.
    3) Next time if you face any problems, please, disable all 3-d party plugins, enable parent theme and check if if fix your issue. Because problems, caused by your customization, are beyond the scope of our support.

    Regards,
    Olga Barlow

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 19, 2014 at 14:20

    Hello,@mylesnm,
    Could you describe in details what problem do you have with theme update? Did you read and follow the documentation https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade ,

    Regards,
    Olga Barlow

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 19, 2014 at 14:25

    Hello, @afewgoodwomen,
    Have you deleted wpbakery folder from wp-content/themes/legenda and installed VС plugin as it mentioned in documentation?
    https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade
    https://www.8theme.com/demo/docs/legenda/index.html#!/visual_composer

    Regards,
    Olga Barlow

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 19, 2014 at 14:27

    Hello, @ertsuke,
    If you use WP 3.9.x and WooCommerce 2.1.x then please, follow the instructions and update your theme to version 2.2:
    https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade
    https://www.8theme.com/demo/docs/legenda/index.html#!/visual_composer

    Regards,
    Olga Barlow

    Avatar: Francisco Ramirez
    Francisco Ramirez
    Participant
    May 19, 2014 at 21:32

    Hello,

    The solution is being change in the vc.php of the line 8:

    if(!function_exists(‘etheme_VS_setup’)) {
    function etheme_VS_setup() {
    global $vc_params_list;
    if (!class_exists(‘WPBakeryVisualComposerAbstract’)) return;

    $vc_params_list[] = ‘icon’;

    for the:

    if(!function_exists(‘etheme_VS_setup’)) {
    if(!function_exists(‘getCSSAnimation’)) {
    function getCSSAnimation($css_animation) {
    $output = ”;
    if ( $css_animation != ” ) {
    wp_enqueue_script( ‘waypoints’ );
    $output = ‘ wpb_animate_when_almost_visible wpb_’.$css_animation;
    }
    return $output;
    }
    }
    if(!function_exists(‘buildStyle’)) {
    function buildStyle($bg_image = ”, $bg_color = ”, $bg_image_repeat = ”, $font_color = ”, $padding = ”, $margin_bottom = ”) {
    $has_image = false;
    $style = ”;
    if((int)$bg_image > 0 && ($image_url = wp_get_attachment_url( $bg_image, ‘large’ )) !== false) {
    $has_image = true;
    $style .= “background-image: url(“.$image_url.”);”;
    }
    if(!empty($bg_color)) {
    $style .= vc_get_css_color(‘background-color’, $bg_color);
    }
    if(!empty($bg_image_repeat) && $has_image) {
    if($bg_image_repeat === ‘cover’) {
    $style .= “background-repeat:no-repeat;background-size: cover;”;
    } elseif($bg_image_repeat === ‘contain’) {
    $style .= “background-repeat:no-repeat;background-size: contain;”;
    } elseif($bg_image_repeat === ‘no-repeat’) {
    $style .= ‘background-repeat: no-repeat;’;
    }
    }
    if( !empty($font_color) ) {
    $style .= vc_get_css_color(‘color’, $font_color); // ‘color: ‘.$font_color.’;’;
    }
    if( $padding != ” ) {
    $style .= ‘padding: ‘.(preg_match(‘/(px|em|\%|pt|cm)$/’, $padding) ? $padding : $padding.’px’).’;’;
    }
    if( $margin_bottom != ” ) {
    $style .= ‘margin-bottom: ‘.(preg_match(‘/(px|em|\%|pt|cm)$/’, $margin_bottom) ? $margin_bottom : $margin_bottom.’px’).’;’;
    }
    return empty($style) ? $style : ‘ style=”‘.$style.'”‘;
    }
    }
    function etheme_VS_setup() {
    global $vc_params_list;
    if (!class_exists(‘WPBakeryVisualComposerAbstract’)) return;

    $vc_params_list[] = ‘icon’;

    Very thanks, it is solution.

    Thanks

    Paco.

    Avatar: Francisco Ramirez
    Francisco Ramirez
    Participant
    May 20, 2014 at 11:25

    Hello,
    In my case, I had to fix that vc change the file by this one in https://github.com/frfdnpg/wp-3.9-legenda.git . El archivo me lo ha enviado EightTheme.
    I hope it’s useful for you
    Regards
    Very Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    May 20, 2014 at 18:45

    Hello,

    Thank you for notification.
    This is very useful information.

    Regards,
    Eva Kemp.

    Avatar: JamesBalvin
    JamesBalvin
    Participant
    May 22, 2014 at 17:29

    Hi,
    Where can I download the latest version of this theme supporting WordPress 3.9.1 ?

    Thanks.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 22, 2014 at 19:21

    Hello @JamesBalvin,

    Here is the link of the latest version: http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
    To download it you need log in to your themeforest account.

    Regards,
    Eva Kemp.

    Avatar: MauroAC
    MauroAC
    Participant
    May 26, 2014 at 22:21

    I have upgraded to WordPress 3.9.1 and I have uploaded the newest files linked from your post. Now I see multiple times throughtout/all over my page the codes: [vc_column width=”1/1″][vc_row_inner][vc_column_inner width=”1/1″][vc_column_text]

    Avatar: Eva
    Eva Kemp
    Support staff
    May 26, 2014 at 22:26

    Hello @MauroAC,

    As I understood you have Legenda version 2.2.
    Have you deleted wpbakery folder from wp-content/themes/legenda before update?
    Please read the documentation carefully: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade

    Regards,
    Eva Kemp.

    Avatar: MauroAC
    MauroAC
    Participant
    May 26, 2014 at 22:30

    I don’t even have wpbakery. I completely uploaded the new “legenda” folder to the themes folder. I read the upgrade notice – Will I have to REDO/RECREATE my page?

    Please, contact administrator
    for this information.
    Avatar: MauroAC
    MauroAC
    Participant
    May 26, 2014 at 23:10

    The import and export are not working either. Thanks for the quick reply.

    Avatar: Francisco Ramirez
    Francisco Ramirez
    Participant
    May 26, 2014 at 23:53

    Hello, Me too, I feel the same.

    I have upgraded to WordPress 3.9.1 and I have uploaded the newest files linked from your post. I read the documentation carefully: https://www.8theme.com/demo/docs/legenda/index.html#!/upgrade.

    Regards,

    Avatar: Eva
    Eva Kemp
    Support staff
    May 27, 2014 at 11:36

    Hello @MauroAC,

    Please provide us with FTP and wp-admin panel credentials and we’ll check the issue.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 27, 2014 at 11:38

    Hello @Francisco Ramirez,

    Are you also experiencing the problem with import/export or VC?
    Please provide us with FTP and wp-admin panel credentials as well.
    We’ll check what the reason is.

    Regards,
    Eva Kemp.

    Avatar: MauroAC
    MauroAC
    Participant
    May 27, 2014 at 11:41

    Thank you for your help!!!!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 27, 2014 at 12:47

    Hello @MauroAC,

    As I see you don’t have Visual Composer plugin installed.
    You can find it in the directory /wp-content/themes/legenda/framework/plugins. Unpack the archive js_composer.zip and upload it to /wp-content/plugins, then you’ll be able to activate it in admin panel > Plugins.

    If there are still some problems please provide us with FTP login details.

    Regards,
    Eva Kemp.

    Avatar: sjhgeary@gmail.com
    sjhgeary@gmail.com
    Participant
    May 28, 2014 at 08:14

    I’m having these issues as well – after upgrading to Legenda 2.2, I’m unable to install the Visual Composer plugin and my entire site is broken!! It looks awful and there’s no way I will go back and fix it all manually. I’m disappointed that an update this malicious was released.

    Here is the error message I get when I try to install the Visual Composer plugin:
    Plugin could not be activated because it triggered a fatal error.
    Warning: require_once(/home/content/55/12081055/html/wordpress/wp-content/plugins/js_composer/composer/lib/wpb_autoupdate.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/55/12081055/html/wordpress/wp-content/plugins/js_composer/composer/include.php on line 12

    Fatal error: require_once() [function.require]: Failed opening required ‘/home/content/55/12081055/html/wordpress/wp-content/plugins/js_composer/composer/lib/wpb_autoupdate.php’ (include_path=’.:/usr/local/php5_3/lib/php’) in /home/content/55/12081055/html/wordpress/wp-content/plugins/js_composer/composer/include.php on line 12

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 28, 2014 at 09:36

    Hello @sjhgeary@gmail.com,

    You had some files missed in VC plugin folder. Did you make any changes in the plugins directory?
    I’ve reuploaded the VC plugin and activated it.
    Please check your site now.

    Regards,
    Eva Kemp.

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