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WordPress 3.9 Upgrade – Revolution Slider doesnt display

This topic has 13 replies, 3 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

Kevin33

Participant

April 29, 2014 at 16:13

Upgraded to WordPress 3.9 and the Revolution slider stopped working

#2354 Copied

12 Answers

Eva Kemp

Support staff

April 29, 2014 at 17:00

Hello,

Please provide us with the wp-admin panel login details to check the issue.

Regards,
Eva Kemp.

#2360 Copied

Kevin33

Participant

May 2, 2014 at 09:16

Hi eva

how can i personal message you the details for the site?

It seems the wordpress update also broke the woocomerce product images from displaying?

#2522 Copied

Eva Kemp

Support staff

May 2, 2014 at 20:58

Hello,

You can provide the credentials in Private Content. Have you updated woocommerce plugin as well? You may try to update it to the latest version and don’t forget to create a back up of your files and database.

Regards,
Eva Kemp.

#2544 Copied

Kevin33

Participant

May 4, 2014 at 21:52

i have added a private note.

Please, contact administrator
for this information.

#2653 Copied

Eva Kemp

Support staff

May 5, 2014 at 09:20

Hello,

As I see you have the old version of our theme and the new version of WP. You should update the theme to the latest version too.
If this doesn’t help, let us know.

Regards,
Eva Kemp.

#2668 Copied

Kevin33

Participant

May 5, 2014 at 19:47

hi eva

i have updated the theme and still have the same problem.

#2749 Copied

Eva Kemp

Support staff

May 5, 2014 at 20:30

Hello,

The latest version of the theme is 2.9.2 and you have 2.8.
Please update it to the latest version.

Regards,
Eva Kemp.

#2759 Copied

Kevin33

Participant

May 5, 2014 at 21:03

i eva i have checked the theme details and it says 2.9.2?

#2764 Copied

Eva Kemp

Support staff

May 6, 2014 at 12:51

Hello,

In Appearance > Themes it’s shown 2.8 version:

Have you followed the instruction in our documentation: https://www.8theme.com/demo/docs/blanco/index.html#!/upgrade ?

Regards,
Eva Kemp.

#2804 Copied

Printwave

Participant

May 10, 2014 at 19:41

I do have the same problem, my IDstore version is 3.3 and the WP version is 3.9.1 my website doesnt seem to show the rev slider anymore since a few weeks now. Can you please tell me what to do about it? Kind regards, Irene

#3300 Copied

Printwave

Participant

May 10, 2014 at 21:34

Sorry, it was out of date….installed a newer version and it work fine again, phew!

#3305 Copied

Eva Kemp

Support staff

May 11, 2014 at 21:15

Hello,

We’re glad the issue has been solved.
If there are any questions feel free to ask us.

Regards,
Eva Kemp.

#3336 Copied
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WordPress 3.9 Upgrade – Revolution Slider doesnt display

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