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WordPress Customizer Export/Import plugin vulnerability.

This topic has 4 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Tony Rodriguez

Kevin

Participant

November 30, 2022 at 08:59

Hi,
I use Virusdie for protection, and it flagged some vulnerabilities.

I shared some screenshots below!

Thanks for clarifying!
Best,
Kevin

Please, contact administrator
for this information.

#340089 Copied Theme version: 8.3.8 WooCommerce version: 7.1.0

3 Answers

Tony Rodriguez

Support staff

November 30, 2022 at 13:27

Hello, @Kevin,

Thanks for your contact.

I have just checked your provided explanation and screenshot and found that the issue and vulnerability are not because of our theme but that is because of the plugin: https://wordpress.org/plugins/customizer-export-import/ so please try to deactivate that plugin and check back and if that will resolve your issue then please try to reach our to the plugin support for this concern, they will check and help you out.

Thanks for your understanding.

Regards 8Themes Team.

#340137 Copied

Kevin

Participant

December 16, 2022 at 18:43

Hello Tony,

It would seem the Customizer Export/Import plugin is part of the theme?

I’ve attached screenshots where I couldn’t not log back in as admin after deleting the plugin.

Kindly help urgently!

Please contact administrator
for this information.

#341685 Copied

Tony Rodriguez

Support staff

December 17, 2022 at 08:43

Hello, @Kevin,

But that plugin is not part of our theme, it seems you have used some element or code of that plugin using our theme. Please try to reupdate the theme and check back and if the issue will still persists then please share the site WP Admin URL and Credentials and also the Cpanel Login details as well, as listed below, in the private content area of this topic, so that I will further check it for you and help you out if possible.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Cpanel Admin URL:
Cpanel Admin Username:
Cpanel Admin Password:

Regards 8Themes Team.

#341708 Copied
Tagged: customizer, export-import, plugin, templates, vulnerability, woocommerce, wordpress
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