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WORDPRESS DATABASE ERROR MYSQL SERVER VERSION

This topic has 2 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

bagshaw50

Participant

November 18, 2022 at 18:07

https://empowerclothing.co.uk/checkout/

when clicking terms and conditions I get an error saying wordpress database error MYSQL server version for the right syntax to use.

#338861 Copied Theme version: 4.3.4 WooCommerce version: 6.9.4

1 Answer

Rose Tyler

Support staff

November 18, 2022 at 18:16

Hello,

We’ve checked your Checkout page and do not see the mentioned error.
But there is .js error that comes from a 3rd party plugin. Check the screenshot in the Private Content area, try to disable that plugin and check how checkout works then.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
Try to disable “Advanced Layout” in XStore–>Theme Options–>WooCommerce(Shop)–>Cart/Checkout.
As a rule, database error is independent of the theme. Have you tried to contact your hosting provider?

Regards

Please contact administrator
for this information.

#338862 Copied
Tagged: database, error, mysql, server, templates, version, woocommerce, wordpress
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