WordPress Images Dont Seem to be Higher Resolution

Hello, Mitul,

Thank you for reaching out to us with your concern regarding image resolution on your website.

Could you please specify which image you are referring to, and on which particular page it is located? To assist you more effectively, we kindly request that you provide us with temporary wp-admin access. This will enable us to review your settings and address your concerns accurately.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, Mitul,

We appreciate your prompt response.

Private Content

Best Regards,
8Theme’s Team

Hello, Mitul,

The height currently depends on screen size, for example, https://prnt.sc/TlTwiSXKrz1d and https://prnt.sc/XIlihKOX5xH6

Regarding the issue with all images, we have not identified any factors within our theme that would cause such undesirable behavior. Therefore, we suggest that you reach out to your hosting provider for further assistance. Additionally, it may be beneficial to contact WordPress support for their expertise.

To ensure that the issue is not stemming from our theme, you may consider activating an alternative theme. This can be done by navigating to Appearance > Themes in your WordPress dashboard. Once a different theme is activated, please observe if the images are displayed correctly.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, Mitul,

Thank you for reaching out to us with your concern about image crunching in WordPress.

WordPress automatically compresses images upon upload to optimize website performance and speed. However, if you wish to disable this feature, you can do so by adding a small code snippet to your child theme’s functions.php file. Please note that modifying the functions.php file should be done with caution, and via FTP, and it is recommended to back up your website before making any changes.

Here is the code you can add to your functions.php file to prevent WordPress from compressing your images:

add_filter('jpeg_quality', function($arg){return 100;});
add_filter('wp_editor_set_quality', function($arg){return 100;});

This code sets the JPEG quality to 100, effectively stopping WordPress from compressing your JPEG images.

If you are not comfortable adding the code yourself or if you encounter any issues, we recommend contacting WordPress support or a professional developer for assistance.

Should you require additional support, please do not hesitate to contact the WordPress support team.

Best Regards,
8Theme’s Team

Hello, Mitul,

Please accept our apologies, but your inquiry falls outside the scope of our theme’s support responsibilities. We have provided you with a response recommended by WordPress support. If it does not work or you are unsure how to implement it, we advise you to contact WordPress support services for further assistance.

Kindly note that modifications to the files exceed the level of support we offer, as we only service the default functionality of our theme.

Best Regards,
8Theme’s Team

Hello, Mitul,

Please be informed that the functions.php file you are inquiring about is located within the /wp-contents/themes/xstore-child directory.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Mitul,

We would like to bring to your attention that utilizing the Appearance theme editor or a file manager plugin to implement fixes or code carries the risk of inducing fatal errors. Such errors could potentially result in you being locked out and the website becoming inaccessible. It is for this reason that we recommend editing files through FTP; the use of the File Manager or theme editor alone does not offer the level of security and control required for such operations.

Best Regards,
8Theme’s Team

Hello, Mitul,

Yes, you are right.

Best Regards,
8Theme’s Team