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WordPress updated last week – now site does not display correctly

This topic has 9 replies, 5 voices, and was last updated 9 years, 3 months ago ago by Stan Russell

mckenziesmith

Participant

July 26, 2015 at 20:28

Hello,

My wordpress updated automatically last week, and I can’t even login to my admin page. This happened a while back and you resolved the problem – how can I fix this?

If there is a posting about this, please directc me to the link. Thanks!

My site is http://papertieaffair.com/

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8 Answers

Stan Russell

Participant

July 27, 2015 at 08:22

Hello,

please provide us with admin and FTP credentials for your site in private content.

Regards,
Stan Russell.

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Jack Richardson

Support staff

July 27, 2015 at 08:44

Hello,

I’ve successfully logged in to your WP Dashboard.
Please clarify what errors you’re getting.

Best regards,
Jack Richardson.

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flecat

Participant

July 28, 2015 at 13:30

Hello
Sorry to participate into this conversation but I also have problem with my website when wordpress updating. My slider in home page and picture carrousel for logos disappear when I update the last wordpress version this morning. do you know how I can fix the problem in order to update my website correctly.
thank you very much
Florence Lecat

#77456 Copied Theme version: LEGENDA - 8theme WordPress theme v2.2 WooCommerce version: disabled for the moment

Jack Richardson

Support staff

July 28, 2015 at 15:10

Hello @flecat,

As I see there is no problem with slider displaying on your site. Are you still experiencing any problems with the site? If yes then provide us with the screenshot, WP Dashboard and FTP credentials in private content.

Best regards,
Jack Richardson.

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mckenziesmith

Participant

July 28, 2015 at 15:31

I fixed my problem – I just cleared my history in my browser, I was using chrome, but now everything is fine!

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Robert Hall

Support staff

July 28, 2015 at 15:39

Hello @mckenziesmith,

We’re glad to hear it.
If you have any questions please feel free to contact us.

Regards,
Robert Hall.

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flecat

Participant

July 28, 2015 at 15:44

Thank you for your reply. I have to reload my last version of my website this morning when I saw that sliders disappeared and don’t update wordpress.
That’s why you don’t see any problem.

how can I send screenshots to you as I don’t see where I can do it and paste it doesn’t work

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Stan Russell

Participant

July 28, 2015 at 17:22

Hello,

you can upload your screenshots to any image hosting site like http://tinypic.com/ and include image URL to your reply.

Regards,
Stan Russell.

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Tagged: display, solution, templates, update, woocommerce, wordpress
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