Return to previous page

Working slowly on mobile, well on on desktop

This topic has 2 replies, 2 voices, and was last updated 5 months, 1 weeks ago ago by Tony Rodriguez

Giorgi

Participant

July 10, 2024 at 18:04

my site is running slow on mobile, on Desktop works fine

I will add the screenshots

Files is visible for topic creator and
support staff only.

#404098 Copied Theme version: 9.3.14

1 Answer

Tony Rodriguez

Support staff

July 11, 2024 at 07:19

Hello, @Giorgi,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix https://gtmetrix.com/ , we have found that the performance is good. You may review the results at the following link:

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list.

– Use any a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos.

For further guidance on how to improve your website’s speed, Please contact your service provider and ask them to fix it and we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix. This tool can provide you with actionable recommendations to further enhance your website’s performance.

2/ Google Pagespeed (and now GTmetrix) scores with 20-50 points mobile performance for 99% of websites built with WordPress. However, our demos work very fast on mobile devices. We suggest you test it on a few mobile devices and you will see that there are no real performance problems (it will be faster once a cache plugin is activated).

About your results on Google PageSpeed results:

– Avoid an excessive DOM size: https://developer.chrome.com/docs/lighthouse/performance/dom-size/?utm_source=lighthouse&utm_medium=lr

– Reduce initial server response time: https://developer.chrome.com/docs/lighthouse/performance/server-response-time?utm_source=lighthouse&utm_medium=lr

– Eliminate render-blocking resources: https://developer.chrome.com/docs/lighthouse/performance/render-blocking-resources/?utm_source=lighthouse&utm_medium=lr

– Reduce unused CSS: https://developer.chrome.com/docs/lighthouse/performance/unused-css-rules/?utm_source=lighthouse&utm_medium=lr

– Reduce unused JavaScript: https://developer.chrome.com/docs/lighthouse/performance/unused-javascript/?utm_source=lighthouse&utm_medium=lr

We trust that you will find this information useful in improving your website’s performance.

We trust that this guidance will be of assistance to you. Should you require any further support, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#404151 Copied
Tagged: efficient woocommerce mobile performance, fast loading woocommerce themes, improved mobile speed woocommerce, optimized wordpress woocommerce themes, responsive woocommerce mobile themes, wordpress woocommerce desktop performance
Viewing 2 results - 1 through 2 (of 2 total)