Worries with the translation of the theme

This topic has 11 replies, 3 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

  • Avatar: sam
    sam
    Participant
    May 21, 2019 at 14:23

    Hello,
    I translated my theme that I updated a few days ago, however several sections remain untranslated, can you help me?

    10 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 21, 2019 at 18:35

    Hello,

    1) Provide me Dashboard and FTP access to your site to check the translation files.
    2) Provide list of strings that are not translated.

    Regards

    Avatar: sam
    sam
    Participant
    May 22, 2019 at 10:13

    Hello, thanks for your reply ;

    here are my FTP access, however, for the list of what is not translated, there is really a lot, for example, when you fly over the cart, the words “shopping cart” and “subtotal”, in the page of order validation “orders status”, also when I simulate an order, the summary page after payment was in English,

    Thank you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 22, 2019 at 10:21

    Hello,

    I would recommend you to synchronize translation.
    Install Loco translate plugin > button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with .pot file. Then you will be able to find and translate untranslated strings.
    Also, don’t forget to backup all the files before any update.

    Regards

    Avatar: sam
    sam
    Participant
    May 22, 2019 at 11:11

    thank you for your help, I already translated my theme with poedit pro, what should I do?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 22, 2019 at 12:14

    I’ve synchronized translation of XStore for you. Please translate untranslated strings now.

    Regards

    Avatar: sam
    sam
    Participant
    May 22, 2019 at 12:31

    Thank you very much! its ok!

    Avatar: sam
    sam
    Participant
    May 22, 2019 at 12:32

    How did you synchronized translation of XStore please?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 22, 2019 at 12:36

    You’re welcome!
    I’ve used Loco translate plugin to do this http://prntscr.com/nrulfd and then deactivated the plugin.
    Also, synchronization can be done using poedit. Find more information about this in documentation of the poedit.

    Regards

    Avatar: sam
    sam
    Participant
    May 23, 2019 at 10:43

    Hello,

    Excuse me, i did a mistake
    After your intervention yesterday I realized that there were still untranslated words, I then modify my PO file, and now my site is the same as before your intervention, with several untranslated fields .. I tried syncing with LOCO as you told me, but I do not know how to do it

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 23, 2019 at 10:56

    Hello,

    Go to Loco translate > Themes > XStore > select language > click on Sunc button – http://prntscr.com/nsaa2m then new strings will appear.

    Regards

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