This topic has 6 replies, 2 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler
Hi
Is the latest Legenda all good to use with the new WP 5.2?
Also I have an issue with the conatc form not sending. I have disabled plugins etc and it’s still not sending. Could you have a look please?
I need your IP address to allow you firewall access. Then I will give you user / passworrd details.
Thanks.
Hello,
1) We did not find any critical errors.
2) What error do you get?
Have you added email for the contact form (Theme Options > Contact Form)?
Make sure that Mail function is enabled on your server. Contact your hosting provider and check mail logs, make sure that mail function works fine from the server side.
Experts that will work on your problem have the following IPs:
176.98.69.38 and 176.98.70.175
Regards
hi,
firstly: is legenda compatible with WP 5.2?
The issue with the contact form is that it just does not send, or present the confirmation graphic that it has sent. It used to work. I have tried disabling plugins to narrow the issue, but to no avail.
I have offered you login details etc. privately.
Hello,
1. We did not find compatibility issues.
But the compatibility with WP 5.2 will be added officially from the next theme version.
2. Make sure that Mail function is enabled on your server.
I can’t log in http://prntscr.com/nmrx42 Both IPs are whitelisted?
Could you provide FTP access also?
Regards
hi
please try to login again – it should work for you now.
You now also have the FTP details added privately.
Hello,
Sorry for the delay due to the weekends.
Same problem – http://prntscr.com/nnt0av http://prntscr.com/nnt0dy
Also, what host and port should we use?
Regards
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