Return to previous page

WP 5.6 Update - by Muzaffer Tasdemir - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 4 years ago ago by Rose Tyler

Muzaffer Tasdemir

Participant

January 28, 2021 at 10:59

Dear,
I have updated to WordPress 5.6 today. I am waiting for more time to update because I know I get some issues. However, even been 1 month since the release of the update I am getting issues with my website. My homepage slider does not work. My categories do not show up on the shop page. Also, some product pictures do not show up too. I have tried to fix through to purge caches however it does not make sense.
Could you help me to fix that?

Please, contact administrator
for this information.

#270784 Copied Theme version: 7.2.4 WooCommerce version: 4.9.2

6 Answers

Rose Tyler

Support staff

January 28, 2021 at 11:44

Hello,

I suppose that your issues independent of the WP update.
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , including cache plugins, clear cache of browser, and check then. Let us know the result.
Did you make changes in files of the child theme?

Regards

#270796 Copied

Muzaffer Tasdemir

Participant

January 28, 2021 at 11:49

Dear,
I have a backup with the 5.5.3 version of WP. With the 5.5.3 version, I do not have any issues everything is ok. However, when I just try to update afterward everything will be mixed. I tried to disable all plugins clear caches. But nothing happened.
If you want you can do it with the given user details.
As I said do not worry I have a backup at cpanel.

#270797 Copied

Olga Barlow

Participant

January 28, 2021 at 16:09

Hello,

I checked your site and see that you use WP 5.6 and the latest version of our theme and everything is ok https://prnt.sc/xri52n

Regards

#270879 Copied

Rose Tyler

Support staff

January 28, 2021 at 16:12

When W3 Total Cache plugin is disabled it works fine. So check settings of it, or contact the support of W3 Total Cache

Regards

#270881 Copied

Muzaffer Tasdemir

Participant

January 29, 2021 at 14:19

I solved the problem. I need to uncheck the ‘disable jquery-migrate on the front-end’ section from the w3 general settings. After this WordPress update, something should be about the query settings because I did not get any issues before 5.6.
Just I am informing you.
Thank you for your interest.
Kind regards

#271068 Copied

Rose Tyler

Support staff

January 29, 2021 at 15:08

Thanks for letting us know.

Regards

#271080 Copied
Viewing 7 results - 1 through 7 (of 7 total)