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Wp-admin/admin.php?page=et-panel-welcome

This topic has 3 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Olga Barlow

  • Avatar: finalcreations
    finalcreations
    Participant
    January 6, 2019 at 23:13

    All pages are redirected to:
    wp-admin/admin.php?page=et-panel-welcome

    Please, contact administrator
    for this information.
    #206720 Copied Theme version: 5.1.4 WooCommerce version: 5.02
    2 Answers
    Avatar: finalcreations
    finalcreations
    Participant
    January 7, 2019 at 10:18

    I removed the theme and re-installed it and it has seemed to fix the problem.
    But I now get an error “Sorry, you are not allowed to access this page.”
    When I goto the XStore > Install Plugins page.

    #206725 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 8, 2019 at 11:30

    Hello,

    It could be 3 reasons of the problem:
    1) You did not activate theme using purchase code
    2) Conflict with some third-party plugin that you also installed that change the link to the plugins installation page. Do you have access to Appearance > Install Plugins?
    3) Your user has limited permissions
    If it does not help provide me temporary Dashboard and FTP access to your site to check.

    Regards

    #206769 Copied
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