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WP All Import conflicts with Royal Theme

This topic has 5 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

Miticoval

Participant

November 17, 2014 at 23:22

Hello,
I don’t know if anyone else has experienced this: WP All Import plugin breaks this theme.
( http://www.wpallimport.com/documentation )
This seems to be a problem only with Royal Theme.

If it can be useful I’ve seen that in header.php, with Wp All Import active, the problems starts from the beginning: $etheme_responsive is null,
$ht = apply_filters(‘custom_header_filter’,$ht);
$ht is null again… and after that everything is messy.

I really need that plugin to work together with this theme.

Any idea?
Thanks.

#25010 Copied

4 Answers

Eva Kemp

Support staff

November 18, 2014 at 13:32

Hello,

Unfortunately there is a bug with WP All Import plugin. If you want to use it you can disable other plugins and make import. When you don’t use WP All Import plugin you can disable it.

We’re very sorry for such inconveniences.
We’ll try to fix it in future updates.

Thank you.
Regards,
Eva Kemp.

#25114 Copied

Miticoval

Participant

November 18, 2014 at 13:56

Thank you, but I can’t apply this solution since WP All Import will be called periodically by a cron job.
I could help and try to find the bug. If you have any idea on where to start from I’d appreciate it.
Thanks.

#25117 Copied

rhymeandreason

Participant

November 18, 2014 at 17:21

Just wishing to notify you that Miticoval is not alone and that any guidance in rectifying the WP All Import bug would be most appreciated. Thank you.

#25164 Copied

Eva Kemp

Support staff

November 27, 2014 at 15:41

Hello dear clients,

Concerning the WP Import plugin issue, please check if you’re using the latest versions of the theme and plugins. Also please specify what exactly isn’t working and provide us with the access to wp-admin panel and FTP. We’ll pass the problem to our developers for the bug investigation.

Thank you for your wish to help. We really appreciate it. If your help is needed we’ll let you know.

Regards,
Eva Kemp.

#26960 Copied
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