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WP Bakery Not Saving - by Rowan Keizer - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 5 years ago ago by Rose Tyler

Rowan Keizer

Participant

November 14, 2019 at 14:02

Not sure what is happening, but WP Bakery is having difficulty opening sometimes, and does not save any edits?

#225031 Copied Theme version: Latest WooCommerce version: Latest

5 Answers

Rose Tyler

Support staff

November 14, 2019 at 15:15

Hello,

I’ve created “test page” on your site – http://prntscr.com/pwx89t , without any problem.
Please describe your issue in more detail.

Regards

#225037 Copied

Rowan Keizer

Participant

November 14, 2019 at 15:41

Did you have any issues trying to save with WPBakery? Not sure what is happening then. I have tried it on both Chrome and Explorer, as well as used a different computer and it is still giving me the same issue.

#225038 Copied

Rose Tyler

Support staff

November 14, 2019 at 16:11

Hello,

No, any issues.
Do you face the problem on one particular page or on all pages?
Try to clear browser cache and check one more time.

Regards

#225043 Copied

Rowan Keizer

Participant

November 14, 2019 at 19:14

I have cleared the browser. I am now trying from a MAC and it is still giving me the same issues. I am trying to work on a static block and I am having difficulty trying to even open my accordion to work on.
The accordion tab for Care Instructions is also not working on any of my product pages.

#225051 Copied

Rose Tyler

Support staff

November 15, 2019 at 15:06

Hello,

I can’t log in your site. Have you changed access?
I am using chrome browser and do not see any problem with tabs on a single product page – http://prntscr.com/pxevgp
Do you use plugins for caching or CDN? Try to clear their cache also.

Regards

#225099 Copied
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