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WP Bakery Page Builder Not loading in pages

This topic has 4 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler

Dreamsweet

Participant

January 22, 2021 at 22:49

We were FORCED to upgrade to XStore v.7.2.3 this morning. Our Front End was a BLANK page.

Now the WP Bakery Page Builder is not loading on pages products posts etc.

Plugin Shows This:
There is a new version of WPBakery Page Builder available. View version 6.5 details. Automatic update is unavailable for this plugin. To receive automatic updates license activation is required. Please visit settings to activate your WPBakery Page Builder. Got WPBakery Page Builder in theme?

The “WPBakery Page Builder in theme?” link goes nowhere…

Shows Error: Error 522 Ray ID: 615c7e1cdf82e4e2 • 2021-01-22 21:50:47 UTC
Connection timed out.

This Purchase Link: https://go.wpbakery.com/wpb-buy
ALSO TIMED OUT…

This doesn’t seem right??? Am I supposed to now go and Purchase version 6.5 WP Bakery???

Please Help – NOT TO HAPPY HERE

#269761 Copied Theme version: 7.2.3 WooCommerce version: 4.9.1

3 Answers

Rose Tyler

Support staff

January 23, 2021 at 11:51

Hello,

Follow this article and update plugins – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#269813 Copied

Dreamsweet

Participant

January 26, 2021 at 20:54

Thank you for your reply.

I also just upgraded to XStore v.7.2.4 and noticed that the RELATED PRODUCTS scroll bar “products contained”, no longer link to their product display.

Any Idea why not?

#270365 Copied

Rose Tyler

Support staff

January 27, 2021 at 08:48

Please provide a screenshot and URL of page with the related products.
Also, provide temporary wp-admin access https://prnt.sc/xp3cme
You can use the Lightshot screenshot tool to share screenshots.

Regards

#270451 Copied
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