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Php error - by vitco - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

  • Avatar: vitco
    vitco
    Participant
    March 20, 2023 at 15:19

    website show php error

    Please, contact administrator
    for this information.
    #350605 Copied Theme version: 9.0.5
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2023 at 15:52

    Hello, Vitco,

    Thank you for contacting us and for using XStore.

    We can’t open your site – https://prnt.sc/qtV4meZudNaC Please check.

    Also, provide temporary wp-admin and FTP access, so our dev team can check the situation with patcher.php more deeply on your site. We do not have this problem on our test site.

    Kind Regards,
    8theme team

    #350613 Copied
    Avatar: vitco
    vitco
    Participant
    March 20, 2023 at 16:02
    Please contact administrator
    for this information.
    #350615 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 20, 2023 at 17:24

    Hello, Vitco,

    We can’t access your site, unfortunately, still.

    Please download patcher.php file by a link from the Private Content area, and re-upload it via FTP into xstore/framework/ folder.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    #350630 Copied
    Avatar: vitco
    vitco
    Participant
    March 21, 2023 at 14:26

    HI thank you reply

    Please contact administrator
    for this information.
    #350698 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2023 at 16:46

    Hello, Vitco,

    Private Content

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    #350721 Copied

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