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WP Smush can not find pictures after theme update

This topic has 21 replies, 2 voices, and was last updated 7 years, 7 months ago ago by Rose Tyler

Arysto

Participant

April 20, 2017 at 05:51

Hello,
After we updated the theme WP Smush can not find the last pictures saved in the library.
Can you advise please ?
Thank you in advance.
Arysto

#160635 Copied

20 Answers

Rose Tyler

Support staff

April 20, 2017 at 12:28

Hello,

Please provide wp-admin access in Private Content.

Regards,
Rose Tyler.

#160714 Copied

Arysto

Participant

April 20, 2017 at 13:12

see private content

Please, contact administrator
for this information.

#160726 Copied

Rose Tyler

Support staff

April 20, 2017 at 13:34

Hello,

As I see Smush option is available on the last image http://prntscr.com/eyor3z. Or you mean something else, please explain.

Regards,
Rose Tyler.

#160730 Copied

Arysto

Participant

April 20, 2017 at 13:37

WP Smush

Please, contact administrator
for this information.

#160731 Copied

Rose Tyler

Support staff

April 20, 2017 at 13:57

Hello,

I’ve checked it and saw the same situation with official WooCommerce theme – Storefront. We’ll be able to help you only in case problem appears with our theme only and works fine with Storefront.

Regards,
Rose Tyler.

#160738 Copied

Arysto

Participant

April 20, 2017 at 14:01

Storefront theme

Please, contact administrator
for this information.

#160740 Copied

Rose Tyler

Support staff

April 20, 2017 at 14:09

Hello,

Please, contact plugin author to get help with this.

Regards,
Rose Tyler.

#160743 Copied

Arysto

Participant

April 20, 2017 at 14:11

Thank you very much Rose !

Best Regards,

Arysto

#160744 Copied

Rose Tyler

Support staff

April 20, 2017 at 14:11

Hello,

You’re welcome!
Feel free to ask if you need any other help.

Regards,
Rose Tyler.

#160746 Copied

Arysto

Participant

April 21, 2017 at 08:46

Markup: schema.org

Please, contact administrator
for this information.

#160810 Copied

Rose Tyler

Support staff

April 21, 2017 at 12:49

Hello,

We will fix this code in a new theme update.

Regards,
Rose Tyler.

#160842 Copied

Arysto

Participant

April 21, 2017 at 12:53

Thank you very much Rose for your reply. Just Waiting 🙂
In the same time I have an big issue with the Brand description which is displayed in the menu in full size.
I am sure that the updated theme will include all these modifications.
Thank you in advance.

Have a nice weekend !

Regards,
Arysto

#160844 Copied

Rose Tyler

Support staff

April 21, 2017 at 13:04

Hello,

You’re welcome!

Regards,
Rose Tyler.

#160847 Copied

Arysto

Participant

April 21, 2017 at 13:33

photos

Please, contact administrator
for this information.

#160852 Copied

Rose Tyler

Support staff

April 21, 2017 at 14:05

Hello,

Unfortunately, I can’t login now. Please give me right credentials and link to a page with the issue.

Regards,
Rose Tyler.

#160855 Copied

Arysto

Participant

April 21, 2017 at 14:09

log in

Please, contact administrator
for this information.

#160856 Copied

Rose Tyler

Support staff

April 21, 2017 at 14:18

Hello,

Thank you.
Also, please provide a link to the page, because I can’t find the problem by my side.

Regards,
Rose Tyler.

#160857 Copied

Arysto

Participant

April 21, 2017 at 14:28

page link

Please, contact administrator
for this information.

#160860 Copied

Arysto

Participant

April 21, 2017 at 14:32

issue

Please, contact administrator
for this information.

#160861 Copied

Rose Tyler

Support staff

April 25, 2017 at 07:14

Hello,

Sorry for the delay.
Please go to Appearance > Menus http://prntscr.com/f0kc45 and delete http://prntscr.com/f0kcat

Regards,
Rose Tyler.

#161116 Copied
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