Wpbaker is timing out my site! Need Help ASAP!

This topic has 3 replies, 2 voices, and was last updated 6 years, 3 months ago ago by Olga Barlow

  • Avatar: Pankake232
    Pankake232
    Participant
    August 6, 2018 at 16:22

    Hi I am using the Corporate Theme from XStore. I noticed that WP Bakery was not appearing on the product pages, this was really starting to annoy me. I did some quick research and determined when your wizard installed it it left the roles for pages only, I quickly updated it for products and pages so I can make some fantastic looking product pages.

    When I try to edit a page or product using WP Bakery the page times out, and I get logged off my Admin account. I am using the newest version of WP and Woocommerce that comes whit your theme. I am very frustrated by this! and if this cannot be resolved I want a refund.

    I already uninstalled and reinstalled the plugins and I’m experiencing the same issues.

    2 Answers
    Avatar: Pankake232
    Pankake232
    Participant
    August 6, 2018 at 16:38

    I am getting a ERR_EMPTY_RESPONSE error.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 6, 2018 at 16:58

    Hello,

    Please, provide temporary Dashboard and FTP access to your files to check the problem and help you.

    Regards

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