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WPBakery Code on 404 page - by Aaron - on WordPress WooCommerce support

This topic has 7 replies, 5 voices, and was last updated 5 years, 8 months ago ago by Olga Barlow

Aaron

Participant

February 22, 2019 at 17:28

Could you please check our 404 page, it is showing visual composer code at the bottom of the page, not sure why.

Please, contact administrator
for this information.

#209671 Copied Theme version: Latest WooCommerce version: Latest

6 Answers

Eva Kemp

Support staff

February 23, 2019 at 09:09

Hi there
Could you please send us screenshot for better understanding and tell us when this error appears

#209680 Copied

Aaron

Participant

February 25, 2019 at 09:56

https://imgur.com/a/F7egGtp

#209761 Copied

John Holden

Support staff

February 25, 2019 at 10:10

Hi,

Go here and remove it http://prntscr.com/mpql9y

Regards

#209765 Copied

Rose Tyler

Support staff

February 25, 2019 at 10:10

Hello,

As I can see on some pages it works fine – http://prntscr.com/mpqk4e On my test installation, I can’t recreate the problem.
Try to disable 3rd party plugins and check if one of plugins causes the problem.

Regards

#209766 Copied

Aaron

Participant

February 25, 2019 at 10:15

Hi Rose,

I checked more 404 pages, it seems to just be the /?author=1 page.
The navigation menu and header is also broken on this page, can you recreate this on your install?

Thanks

#209768 Copied

Olga Barlow

Support staff

February 25, 2019 at 11:01

Hello,

You did not follow our suggestion in the previous message (disable third-party plugins and check).
The problem caused by Wordfence plugin and this option http://prntscr.com/mprcsa
Disable option.

Regards

#209774 Copied
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