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WPBakery editor back end and front end not working — only classic editor

This topic has 2 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

sonso

Participant

June 15, 2021 at 11:28

Both the backend and the frontend editors are enabled in settings, pages are allowed in the roles settings as well. I have no idea why this is happening. Please help!

Please, contact administrator
for this information.

#290957 Copied Theme version: 7.2.10

1 Answer

Olga Barlow

Support staff

June 15, 2021 at 14:23

Hello,

Issue was related to roles of your user https://prnt.sc/15i4nbm WPBakery editor is not allowed for the subscribers. I changed the role to admin and it works ok.

Regards

#290983 Copied
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