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WpBakery has stopped working – high resource usage

This topic has 6 replies, 4 voices, and was last updated 1 years ago ago by Andrew Mitchell

Farhad

Participant

February 10, 2024 at 00:55

I have upgraded the Xstore theme to the latest version, as well as all other plugins. WPBakery is not working anymore, and when I try to edit an element on the first page, for example (Woo Products), the popup inode has a loading gray circle, and it gets stuck there.
At the same time the website becomes inaccessible because of the high resource overload on the server.
I appreciate your help. I need to update the main page as soon as possible

Please, contact administrator
for this information.

#383004 Copied Theme version: 9.2.7

5 Answers

Tony Rodriguez

Support staff

February 10, 2024 at 06:34

Hello, @Farhad,

Thank you for contacting us and for using XStore.

Upon thorough review of your website, we are pleased to inform you that we have not identified any issues. The WPBakery plugin is functioning properly on your site. For your convenience, we have created a video demonstration to guide you through our findings. You can view this video in its entirety in the private content area.

Should you require any further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#383010 Copied

Farhad

Participant

February 10, 2024 at 18:52

Thanks for testing this. I forgot to say the issue is with the backend editor.

#383056 Copied

Rose Tyler

Support staff

February 11, 2024 at 10:33

Hello, @Farhad,

We appreciate your prompt response.

When Massive Addon plugin is disabled pages can be edited using WPBakery? If so, it is a known issue of the Massive Addons plugin that caused by server limits.
You need to contact hosting provider and ask to increase the maximum body length value.

Kind Regards,
8theme team

#383068 Copied

Farhad

Participant

February 11, 2024 at 18:32

Thank you so much!

#383100 Copied

Andrew Mitchell

Support staff

February 11, 2024 at 18:33

Dear Farhad,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#383101 Copied
Tagged: fix wpbakery problems, high resource usage, improve wordpress performance, optimize woocommerce wpbakery, woocommerce templates, wordpress wpbakery issues, wpbakery stopped working
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WpBakery has stopped working – high resource usage

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