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WPBakery loading proble - by wladymirserrano

This topic has 4 replies, 2 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

wladymirserrano

Participant

March 12, 2018 at 14:32

When accessing the page edition, WPBakery does not load.
Sometimes it happens, sometimes it does not.

The edit screen is just on the text tab, I can not activate the visual tab

Please, contact administrator
for this information.

#187928 Copied Theme version: 4.21.1 WooCommerce version: 3.3.3

3 Answers

Rose Tyler

Support staff

March 12, 2018 at 15:32

Hello,

Please update WPBakery Page Builder and Massive Addons for WPBakery Page Builder plugins to latest versions – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#187930 Copied

wladymirserrano

Participant

March 12, 2018 at 20:42

I updated the plugin for the latest version but the problem continues

#187968 Copied

Rose Tyler

Support staff

March 13, 2018 at 08:30

Hello,

Please clear cache and check one more time http://prntscr.com/iqgtbk

Regards

#187988 Copied
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