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WPBakery not working - by Rado - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

Rado

Participant

August 20, 2020 at 20:48

Hello

I have a problem with wpbakery. It is not working. I tried everything i found on this forum but nothing solved my problem.

when i want to edit page with wpbakery, i click on the page and see blank page only.

when i open console i see error https://www.*******.**/wp-admin/post.php?vc_action=vc_inline&post_id=18&post_type=page net::ERR_HTTP2_PROTOCOL_ERROR 200

i use theme Xstore xstore child babystore

i have reinstalled wordpress and theme 2times

Please help me. Thanks

Please, contact administrator
for this information.

#248738 Copied Theme version: 1.0

3 Answers

John Holden

Support staff

August 21, 2020 at 05:03

Hi,

Please send:

– FTP info (server, username, password, port)
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#248755 Copied

Rado

Participant

August 21, 2020 at 08:54

okej i send u in private area

Please contact administrator
for this information.

#248770 Copied

Olga Barlow

Support staff

August 21, 2020 at 17:42

Hello,

The issue appears if Massive addons plugin is enabled. I suppose it’s because of the max body size limit. We already had the similar issues https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820
The solution from plugin author works for the Apache servers, you are using Nginx. So, contact your hosting provider and ask then to increase that limit.

Regards

#248815 Copied
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