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WPBakery Page Builder color selection does not work

This topic has 4 replies, 3 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

  • Avatar: Pahkov-23
    Pahkov-23
    Participant
    March 17, 2018 at 09:34

    color selection does not work
    The button with the choice of color is not active
    help me please
    http://update.stratex3d.ru/wp-content/uploads/Снимок.jpg

    #188541 Copied
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:27

    Hello,

    Make sure that you use latest versions of Visual Composer and Massive Addons for Visual Composer plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    What PHP version do you use?

    Regards

    #188583 Copied
    Avatar: innerwestderek
    innerwestderek
    Participant
    April 24, 2018 at 23:53

    Im having the same problem, i have upgraded eveything, paid for updated support, all plugins are latest version but the color button still does not work. Is this a bug as a lot of VC 8 theme users are experiencing it?

    #191900 Copied Theme version: latest WooCommerce version: latest
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2018 at 09:45

    Hello @innerwestderek,

    Have you cleared cache after the update?
    Please provide us with temporary access – https://www.8theme.com/topic/color-buttons-in-vc-do-not-work-dont-do-anything-common-issue/#post-191918

    Regards

    #191920 Copied
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