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WPBakery Visual Composer plugin fatal error

This topic has 9 replies, 4 voices, and was last updated 9 years, 5 months ago ago by Stan Russell

y1ann15

Participant

July 8, 2015 at 14:38

I have a local installation of WP bitnami stack for local development of my website. Today after trying to update the WPBakery Visual Composer plugin through the automatic updater from the dashboard I realised that a manual download/installation is required. After manually installing the new update and during re-activation it turns the following fatal error:

Fatal error: Cannot redeclare hex2rgb() (previously declared in /Users/Yiannis/Projects/Aris_Uniforms/Website/au-demo1/apps/wordpress/htdocs/wp-content/themes/woopress/framework/theme-functions.php:4990) in /Users/Yiannis/Projects/Aris_Uniforms/Website/au-demo1/apps/wordpress/htdocs/wp-content/plugins/js_composer/include/helpers/helpers.php on line 1155

#73964 Copied Theme version: 2.1 WooCommerce version: 2.3.13

8 Answers

Robert Hall

Support staff

July 8, 2015 at 14:43

Hello,

Please update theme to the latest version (2.2) then try update Visual Composer again.
If the issue will persist then provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#73971 Copied

y1ann15

Participant

July 8, 2015 at 14:51

I’m currently downloading the latest version from themeforest. The update shouldn’t be appearing on my dashboard?

#73977 Copied

y1ann15

Participant

July 8, 2015 at 15:02

Nope, the theme update didn’t solve the visual composer plugin issue.
Tried all the possible ways to re-install the plugin but returns the following fatal error when trying to activate it:

Fatal error: Cannot redeclare hex2rgb() (previously declared in /Users/Yiannis/Projects/Aris_Uniforms/Website/au-demo1/apps/wordpress/htdocs/wp-content/themes/woopress/framework/theme-functions.php:4990) in /Users/Yiannis/Projects/Aris_Uniforms/Website/au-demo1/apps/wordpress/htdocs/wp-content/plugins/js_composer/include/helpers/helpers.php on line 1155

#73984 Copied Theme version: 2.2 WooCommerce version: 2.3.13

Robert Hall

Support staff

July 8, 2015 at 15:03

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#73987 Copied

y1ann15

Participant

July 8, 2015 at 15:16

This is a local installation of WordPress developing environment and my operating system is OSX 10.10.4. How can I give you ftp access on my computer. (and if I could, I’m not sure that I want to)

#73999 Copied

Eva Kemp

Support staff

July 8, 2015 at 16:47

Hello,

Try temporarily to switch to other theme and activate VC plugin. After that activate Woopress theme.

Regards,
Eva Kemp.

#74040 Copied

y1ann15

Participant

July 9, 2015 at 04:01

Thanks Eva. That worked out!

#74123 Copied

Stan Russell

Participant

July 9, 2015 at 09:25

Hello,

you are welcome!

Regards,
Stan Russell.

#74171 Copied
Tagged: fatal error, plugin, template, visual composer, woocommerce, wordpress, wpbakery
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WPBakery Visual Composer plugin fatal error

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