WPBakery Visual Composer update - by imretoth

This topic has 57 replies, 21 voices, and was last updated 9 years, 5 months ago ago by Robert Hall

  • Avatar: imretoth
    imretoth
    Participant
    January 6, 2015 at 14:28

    Hi,

    How i am able to update the WPBakery Visual Composer?
    When i want to update ask the license key.

    Regards
    Imre

    56 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    January 6, 2015 at 14:39

    Hello,

    We can send a new plugin version to your email address (provide us with it) or we’ll update the plugin for you if you give us FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: imretoth
    imretoth
    Participant
    January 6, 2015 at 14:48

    Hi Eva,

    En email is ok.
    My email address is: imretoth@webideas.es

    Thanks
    Imre

    Avatar: stan
    Stan Russell
    Participant
    January 6, 2015 at 15:03

    Hello Imretoth,

    we have sent the latest version of WPBakery Visual Composer plugin to your e-mail.

    Regards,
    Stan Russell.

    Avatar: yacosta
    yacosta
    Participant
    January 7, 2015 at 01:03

    Hello Stan

    I seem to be having the same issue… also where do I enter the purchase key for the theme?

    Best regards
    Yezid

    Avatar: stan
    Stan Russell
    Participant
    January 8, 2015 at 10:25

    Hello yacosta,

    Our theme does not come with Visual Composer key as plugin is bundled with theme.
    We can send a new plugin version to your email address (provide us with it) or we’ll update the plugin for you if you give us FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Stan Russell.

    Avatar: yacosta
    yacosta
    Participant
    January 8, 2015 at 14:28

    Hello Stan

    My email is yacosta@gmail.com thanks!!

    Best regards
    Yezid

    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 8, 2015 at 15:05

    Hello,

    I’ve sent you latest VC plugin. Check your email address.

    Regards,
    Robert Hall.

    Avatar: faf
    faf
    Participant
    January 12, 2015 at 00:25

    Hello,
    I need to update the plugin Visual Composer.
    Could you send me the VC latest version by email?
    My e-mail address is in private content.
    Thanks in advance,

    Faf

    Please, contact administrator
    for this information.
    Avatar: stan
    Stan Russell
    Participant
    January 12, 2015 at 09:37

    Hello faf,

    I have sent you latest Visual Composer plugin zip. Please check your email.

    Regards,
    Stan Russell.

    Avatar: midlandsonline
    neil
    Participant
    January 12, 2015 at 15:44

    Hi there

    I too need the latest visual composer plugin as its not working properly on latest WP update

    Could you email it to info@midlandsonlinemedia.com

    Thanks

    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 12, 2015 at 15:46

    Hello midlandsonline,

    I’ve sent you latest Visual Composer plugin to your email address. Check it please.

    Regards,
    Robert Hall.

    Avatar: midlandsonline
    neil
    Participant
    January 12, 2015 at 15:58

    Yes got it, thank you

    Avatar: Eva
    Eva Kemp
    Support staff
    January 12, 2015 at 17:20

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: loudcow
    loudcow
    Participant
    January 17, 2015 at 07:55

    Hello! Please send me the new Wp Bakery plugin as well. As per above.

    Email in private content. Cheers – Catie

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 17, 2015 at 08:45

    Hello @loudcow,

    I’ve sent you latest Visual Composer plugin to your email address. Please check.

    Regards,
    Robert Hall.

    Avatar: faf
    faf
    Participant
    January 17, 2015 at 13:45

    Hello,
    thanks for sending the version 4.3.5. But now the Visual Composer plugin has been updated again … I need version 4.4…

    Could you send me the VC latest version by email?
    My e-mail address is in private content.
    Thanks in advance,

    faf

    Please, contact administrator
    for this information.
    Avatar: stan
    Stan Russell
    Participant
    January 19, 2015 at 10:38

    Hello faf,

    we have sent you Visual Composer 4.4 on your e-mail.

    Regards,
    Stan Russell.

    Avatar: imretoth
    imretoth
    Participant
    January 19, 2015 at 11:23

    Hi,

    Could you send me the latest version the Visual Closer (4.4) by email?
    imretoth@webideas.es

    Regards
    Imre

    Avatar: stan
    Stan Russell
    Participant
    January 19, 2015 at 11:55

    Hello Imretoth,

    we have sent you Visual Composer 4.4 zip on your e-mail.

    Regards,
    Stan Russell.

    Avatar: divachanel
    divachanel
    Participant
    January 19, 2015 at 14:36

    Please send me the most recent plugin. My email is in private content. Thanks!

    Please, contact administrator
    for this information.
    Avatar: t4c
    t4c
    Participant
    January 19, 2015 at 15:46

    Hello,

    it seems i did a missconfiguration. I updated the Visual Composer (to 4.4) and bought a licence. Now I did an Update to Version 4.4 of the Visual Composer and if I load the homepage again i get those nasty errors:

    [Sun Jan 18 12:45:58 2015] [warn] [client 213.168.108.109] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
    [Sun Jan 18 12:45:58 2015] [error] [client 213.168.108.109] Premature end of script headers: index.php

    Please see the URLs in private content. Currently i disabled the plugin (because its crashing)

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 19, 2015 at 16:53

    Hello @t4c,

    “error reading data from FastCGI server” is related to your server. Please contact your host and ask them to check the logs and investigate the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: t4c
    t4c
    Participant
    January 19, 2015 at 17:20

    Hello Eva,

    before i did the update from Visual Composer (i bought it from envato!) through the wordpress plugin updater (v.4.1 -> v.4.4) it worked and nothing has changed on the serverside.

    It has something todo with the index.php, because all other pages are still loading AND nothing changed on the serverside AND it worked before with a previous version…

    Do I need to use the plugin you send all other people here via email? So please send it to me and i’ll try this out.

    My private E-Mail is @ private content.

    P.S. those lines from permature headers are directly from the apache error log.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 19, 2015 at 18:18

    Hello @t4c,

    We’ve sent VC plugin archive to your email address.
    Please check it. Try to reupload js_composer folder in wp-content/plugins directory.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: t4c
    t4c
    Participant
    January 20, 2015 at 10:05

    Hello Eva,

    that didnt resolve the problem. I changed the theme and index.php (= the homepage) is loading without any errors and activated plugins.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 20, 2015 at 10:32

    Hello @t4c,

    Please provide us with FTP and wp-admin panel credentials in Private Content. Also give us a page link where you see errors.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: t4c
    t4c
    Participant
    January 20, 2015 at 11:30

    Please see in private content.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 20, 2015 at 12:41

    Hello @t4c,

    I’ve updated Visual Composer to 4.4.1 version.
    Please check your home page now and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: t4c
    t4c
    Participant
    January 20, 2015 at 12:50

    Thanks for your help! It seems to work now! 🙂

    Can you tell me the reason?

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